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Josue Trochez Galindo
Josue Trochez Galindo at Treasure Coast Lexus
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Josue Trochez Galindo

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
160 Reviews

Dealership Experience

2 yrs, 1 mo

4.8

160 Reviews

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160 Reviews of Josue Trochez Galindo

March 08, 2025

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Employee Rating

Josh the service agent completely misunderstood the issue that need repair. Nothing was done on the issue of not being able to see the screen that shoes the GPS. Waisted a whole half day plus the drivng t More

by mattmaniace
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh ?????

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Mar 10, 2025

Treasure Coast Lexus responded

I'm sorry to hear about the misunderstanding and inconvenience you experienced with your service visit, Matt. We strive for clear communication and efficient solutions, so it's disappointing that we fell short this time. Please reach out at your convenience so we can address the GPS screen issue properly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 05, 2025

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Employee Rating

I’m not from this area but this was my second visit to this dealership. Couldn’t be happier with the service experience. Friendly people and great amenities while waiting. Would definitely recommend this More

by gcondry
Recommend Dealer
Yes
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Mar 06, 2025

Treasure Coast Lexus responded

We're delighted to hear that your visits to Treasure Coast Lexus have been so positive! Thank you for recommending us and appreciating our service and amenities. Safe travels, and we hope to see you again soon!

February 26, 2025

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I have been using Treasure Coast Lexis for service since i bought my 2012 Lexis 350RX. More

by Handljtavy
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Recommend Dealer
Yes
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Feb 26, 2025

Treasure Coast Lexus responded

We're glad you've trusted us with your business! We appreciate your loyalty to Treasure Coast Lexus and look forward to assisting you again.

February 19, 2025

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Josue was very helpful, courteous, professional and prompt. My car didn’t require any service however a complimentary inspection was performed. I was pleasantly surprised. More

by clairedezotell
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2025

Treasure Coast Lexus responded

We're delighted to hear that Josue provided such a helpful and professional experience at Treasure Coast Lexus! It's great to know you appreciated the complimentary inspection. Thank you for sharing your positive feedback with us!

February 10, 2025

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Very nice and considerate. I even spoke with the owner as he passed by, such a wonderful person. The employees on the phone calls were great. Service was excellent. Even the fo More

by x7CWsAjvKYMkqby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Register, Andrea Gopie, Jackie Williams, Martiza Lopez, Avin Jaiprashad

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Feb 10, 2025

Treasure Coast Lexus responded

We're delighted to hear about your positive experience with our team at Treasure Coast Lexus! It's wonderful that you found everyone, including the owner and Connie, so helpful. Thank you for sharing this feedback!

February 09, 2025

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Great service! Excellent communication! They resolved my car issue fast and it was an overall great experience. More

by juan
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Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Treasure Coast Lexus responded

Juan, we're jazzed to hear about your great experience at Treasure Coast Lexus! Our team is always here to provide excellent service and communication. Thanks for choosing us!

February 09, 2025

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Great Staff and Service! ! Josue the service advisor was Top Notch! Car was in and out as promised! More

by Jpagan183
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 10, 2025

Treasure Coast Lexus responded

Reviews like this one make our day! Thanks from Josue and the Treasure Coast Lexus team.

February 03, 2025

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Great experience with the Service Center. All I had done was an oil change but they made it easy. Thanks More

by R G
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 04, 2025

Treasure Coast Lexus responded

We're delighted to hear that your visit for an oil change was smooth and hassle-free at Treasure Coast Lexus. Thank you for choosing us, and we look forward to serving you again!

February 01, 2025

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The 10k service on my Lexus RX350H was completed within a reasonable time. The service also included a wheel alignment and 2nd key programming which were performed under warranty. Nice waiting area and fre More

by bch
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Treasure Coast Lexus responded

Thank you for sharing your experience with us at Treasure Coast Lexus! We're glad to hear that the service on your Lexus RX 350H was efficient and that you enjoyed our waiting area amenities. We look forward to serving you in the future!

January 26, 2025

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Employee Rating

Service guy was inflexible on his work schedule. Part defective and had to return twice for repair. More

by Todd h
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 27, 2025

Treasure Coast Lexus responded

Todd, I apologize for any inconvenience you experienced in our service department. We are committed to comprehensive repairs and complete customer satisfaction, so if there's anything else we can do to assist you at this time, please let us know. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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