Josue Trochez Galindo
Josue Trochez Galindo at Treasure Coast Lexus
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Josue Trochez Galindo

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
147 Reviews

Dealership Experience

1 yr, 10 mos

4.8

147 Reviews

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147 Reviews of Josue Trochez Galindo

December 16, 2024

Dealership Rating
Employee Rating

I made an appointment and still waited almost 30 minutes to be checked in. Then waited 30 minutes longer than I was told and I had to find my advisor to get an update. Very frustrating. More

by cmharris0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Treasure Coast Lexus responded

I'm sorry to hear about the wait and lack of communication during your visit. We strive for efficiency and keeping our guests informed, so it's disappointing to learn we fell short this time. Please feel free to reach out if you'd like us to address any further concerns or discuss how we can improve in the future. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

December 16, 2024

Dealership Rating
Employee Rating

Dealership clean, good service professional maybe they might expedite the service a little bit that’s all More

by SORINLEV
Recommend Dealer
Yes
Dec 17, 2024

Treasure Coast Lexus responded

Sorinlev, thank you for the feedback! We're glad to hear you found our dealership clean and professional at Treasure Coast Lexus. We'll take your suggestion into consideration as we strive to improve our service.

December 09, 2024

Dealership Rating
Employee Rating

This was my first time at Treasure Coast Lexus and will be back. My service advisor took excellent care to resolve the concern with my vehicle. In addition, the showroom/customer area was immaculate and More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isael Ramos , Connie

Dec 09, 2024

Treasure Coast Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our service advisor took excellent care of your vehicle and that you found the showroom at Treasure Coast Lexus comfortable. We look forward to welcoming you back in the future!

December 06, 2024

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Making an appointment was easy everyone is friendly and helpful made the whole experience pleasant. More

by EMILYBERRIOS779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martiza Lopez

Dec 09, 2024

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus. We are glad to hear that it was easy to make an appointment and that you had a pleasant experience. See you next time!

November 28, 2024

Dealership Rating
Employee Rating

Josue was outstanding as a service advisor . He advised us on status and facilitated a loaner. The facility for waiting is very comfortable. We are closer to Lexus in Palm Beach but was disappoi More

by MJORDAN.217L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Burruano

Dec 02, 2024

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus and sharing your experience! We're delighted to hear that Josue provided outstanding service and made your visit comfortable. We appreciate the feedback, and we're glad you found our facility accommodating. If there's anything else we can do for you, just let us know!

November 26, 2024

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Employee Rating

Great Experience as always. I was really satisfied with the customer service I received from Josue. More

by HINES7953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Treasure Coast Lexus responded

Thank you for sharing your kind regards for Josue and leaving Treasure Coast Lexus a five-star review. See you next time!

November 24, 2024

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Employee Rating

Great experience as usual. From the valet service to the service on my car. From the time I called to make the appointment to the time my car was completed, I was kept informed More

by ce99rules24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Treasure Coast Lexus responded

We're so happy to hear that your experience with Treasure Coast Lexus was seamless from start to finish. Keeping our customers informed and satisfied is a top priority for us. Thank you for sharing your positive feedback!

November 19, 2024

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Employee Rating

They help with all your car needs. They are very communicative with you for everythin More

by m25derisma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Duncan, Steve Kritikos

Nov 20, 2024

Treasure Coast Lexus responded

We are glad to hear that our team has provided excellent communication. Thank you for choosing Treasure Coast Lexus.

November 15, 2024

Dealership Rating
Employee Rating

I had a great experience working with Josue . He made transitioning from my car to a loaner quick and easy. Josue kept me update on how my repairs were going and when the repairs would be comple More

by gardner1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Licausi

Nov 15, 2024

Treasure Coast Lexus responded

We're delighted to hear that Josue made your experience at Treasure Coast Lexus smooth and informative. It's great to know he kept you updated throughout the repair process and answered all your questions. Thank you for sharing this positive feedback!

November 15, 2024

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Employee Rating

Great service💯🏎️💨 Best experience i’ve ever had. service drive made me feel like family. More

by jayden hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Treasure Coast Lexus responded

Jayden, it was our pleasure to assist you. Thank you from all of us here at Treasure Coast Lexus!

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