Josue "Josh" Cuevas
Service Advisor
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
15 Reviews
Write a Review15 Reviews of Josue "Josh" Cuevas
October 30, 2024
Matt was fantastic. I would work with him again. He was kind and courteous and very reasonable. True pleasure working with a proffesional like Matt. Thank you. I would work with him again. He was kind and courteous and very reasonable. True pleasure working with a proffesional like Matt. Thank you. More
Other Employees Tagged: Matthew Worley
October 12, 2024
All of are concerns were met in a timely manner with are purchase. Are second purchase in nine years.always been happy with the service department purchase. Are second purchase in nine years.always been happy with the service department More
Other Employees Tagged: Marino Vecchioli , Bruce and Bart sales department
February 09, 2024
Mediocre Sales experience. Newly purchased vehicle and discovered scratches on the paint after finishing paperwork. The financing admin was too casual and unprofessional. We Newly purchased vehicle and discovered scratches on the paint after finishing paperwork. The financing admin was too casual and unprofessional. We were promised our vehicle was going to be refueled to full for our inconvenience. This was never honored, extremely disappointed. Grateful the dealer provided a car rental for the time being. More
Other Employees Tagged: Matthew Worley
January 30, 2024
Amazing service and very very helpful all around! Would recommend to anyone and everything I know Would recommend to anyone and everything I know More
Other Employees Tagged: Shanna Fairbanks, Jim Azbill, Mick D'Angelo, Matt Reid, Bao Dao, Marino Vecchioli , Bob Post, Miguel Rodriguez, Scott Sady
January 17, 2024
Everyone at this dealership is great. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. More
Other Employees Tagged: Shanna Fairbanks, Jim Azbill, Mick D'Angelo, Matt Reid, Bao Dao , Bob Post, Miguel Rodriguez, Scott Sady
March 20, 2022
Purchased a 2020 Ram 1500 Ltd, but the overall experience was not good. Receive my car after someone else played with the settings & set the stereo on so high, we could not use it for a day (as the controls was not good. Receive my car after someone else played with the settings & set the stereo on so high, we could not use it for a day (as the controls were also locked out). Response from their service is non-existent ... left at least 5 messages with not a single returned car. I was also considering a Challenger SRT, but with my recent experience at Elk Grove Dodge, I going to get something else. More
Other Employees Tagged: Elijah Evans, Omar Feda, Bob Mayorga
March 20, 2021
I reside in the Bay Area and make the drive each time for service along with vehicle purchasing. Nate the great & coach are awesome people to work with. Thank you both for making my purchase seem les service along with vehicle purchasing. Nate the great & coach are awesome people to work with. Thank you both for making my purchase seem less. Highly recommended! Shoutout to Rodrigo for always helping me with my vehicles, whenever I drop my vehicles off for service and get to deal with Rodrigo, I feel that my vehicles are in good hands with him and his service team. More
Other Employees Tagged: Rodrigo Acosta, Elijah Coach Hall, Nathaniel Clemons
October 20, 2020
I was contacted within 1 day and I was very happy with Josh Cuevas and I have nothing but good things to say about my experience. Thank you for taking care of my PT cruiser it was left to me by my mom whe Josh Cuevas and I have nothing but good things to say about my experience. Thank you for taking care of my PT cruiser it was left to me by my mom when she passed away More
Other Employees Tagged: Mick D'Angelo
October 20, 2020
Hello Mr Bloom, I was really happy with the customer service that Josh Cuevas gave me and the help the service department gave me. The only thing that i would ask of you, is my PT cruiser that i have go service that Josh Cuevas gave me and the help the service department gave me. The only thing that i would ask of you, is my PT cruiser that i have gotten serviced from you was left to me by my mother before she passed away and i want to keep it in good running condition. i understand that the diagnostics fees are how you pay your mechanics. I just dont think its fair that if a part is under warranty and something goes wrong with the part that i get charged $ 180.000 every time i get it looked at ? is there any way you could help me out in the future if i have to bring it back in for service ? Thank You Mr Bloom and Josh really did a great job helping me. i meant to give him 5 stars but it would only let me give him 4 1/2. Look forward to hearing back from you ! have a great day More
Other Employees Tagged: Vince Bloom