Josue Dongakedi

Bought a kia ev6, asked for color black, waited 2 hours for salesman to come back with a gray car after he made me sign the finance papers. I look at the car, around 7p at this point, and the salesman keep for salesman to come back with a gray car after he made me sign the finance papers. I look at the car, around 7p at this point, and the salesman keeps insisting it is black when it is obviously gray. Ridiculous. More

by EDGARMARROQUINZ Verified Customer Verified Customer

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Great customer service and great service on my car Thank you so much I appreciate it you so much I appreciate it More

by Jd.vera Verified Customer Verified Customer

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Everyone at northstar kid and the manager, Anthony Farrugia, were great! He answered all my questions and made me feel comfortable with the purchase of my car. When it came time to pick up my car, all Farrugia, were great! He answered all my questions and made me feel comfortable with the purchase of my car. When it came time to pick up my car, all the paperwork and vehicle were prepared. Also, they have awesome prices! I can’t thank the staff at Kia enough. More

by ASARO13 Verified Customer Verified Customer

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An excellent experience I am excited for future events where I will need their expertise again where I will need their expertise again More

by gally986 Verified Customer Verified Customer

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Great service always very honest they go beond for there customers and we appreciate the car washes and the coffee and snacks customers and we appreciate the car washes and the coffee and snacks More

by Micheal battle Verified Customer Verified Customer

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Joshua was excellent and very helpful. The dealership manager was excellent very helpful and expedient The dealership manager was excellent very helpful and expedient More

by tonycmg Verified Customer Verified Customer

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The sale so new doesn’t know any thing need training again maybe better I think again maybe better I think More

by JIANG633YU Verified Customer Verified Customer

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Our salesman name was Josh! He was very friendly, calm, and helpful. I didn’t feel pressured, which was a plus for me because most car salesmen make me feel uncomfortable. North He was very friendly, calm, and helpful. I didn’t feel pressured, which was a plus for me because most car salesmen make me feel uncomfortable. NorthStar Kia is a great dealership overall. More

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Shopping for a new whip @NorthStarKia for my sweetheart, Josh was amazing and very helpful. The smile on her face made the entire purchase worthwhile. Juan and Shawn on the sales team at NorthStar Kia were Josh was amazing and very helpful. The smile on her face made the entire purchase worthwhile. Juan and Shawn on the sales team at NorthStar Kia were incredibly knowledgeable and patient, guiding us through the process with ease. We felt valued as customers and appreciated their genuine desire to find the perfect car for Josh. The dealership itself was clean and inviting, making the overall experience enjoyable. I highly recommend NorthStar Kia to anyone looking for a new vehicle! More

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I had a frustrating experience at this dealership. It started when I put down a $500 deposit, but due to poor communication between employees, my deposit seemed to vanish from their records. One emplo It started when I put down a $500 deposit, but due to poor communication between employees, my deposit seemed to vanish from their records. One employee had no idea what the other was doing, causing unnecessary confusion and stress. The issues didn’t stop there. They also made a significant error by entering the wrong VIN number on my paperwork, a basic but crucial detail that should never be overlooked. Nevertheless in the end they promised to mail my $500 refund, but they forgot. I had to call and remind them. Initially, they refused to acknowledge the refund. After much persistence, they finally agreed and promised to send it. This entire process showed a lack of professionalism, organization, and customer care. I wouldn’t recommend this dealership unless they seriously improve their communication and attention to detail. More

by DEBDNATH Verified Customer Verified Customer

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