Josue Carchipuendo

This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More

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Every time I buy a car with you I have a problem. Now I bought a 2023 Ford Explorer car and it turns out that for a month. And three weeks. I have not been able to use it because it has an electrical Now I bought a 2023 Ford Explorer car and it turns out that for a month. And three weeks. I have not been able to use it because it has an electrical problem, nobody picks up the phone and nobody tells me what is going to happen to my car, I have even started paying the bank. And I have not been able to use my car. I have had a very bad experience with you. In three cars that I have bought. The sales agent once forgets the customer's name Joshua and gives very bad service which damages the image of your company. Today when I came to ask about the problem with my car, he yelled at me and came to me with the excuse More

by Franklin Verified Customer Verified Customer

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The dealership has a variety of used cars and of course large selection of new ford products. 2 issues off the bat #1) used cars are marked up $3000 dollars for down-payment or trade in. (But says in fine large selection of new ford products. 2 issues off the bat #1) used cars are marked up $3000 dollars for down-payment or trade in. (But says in fine print) #2) theres a $895 payment for documentation fee (which only states $695 also in fine print) . So right from start thats $3895 dollars added on to advertised price. So a real good deal is really just regular price. Also 1 other thing is i was told it had 2 sets of keys (fob) but after i received vehicle there was only one set . Hopefully they will program key fob for free that im buying on my own for $60 . Also im supposed to get voucher for 2 oil changes from when i brought up the up charge on doc fee . Ill see when i have to go by and get the inspection sticker done. More

by smauretti2000 Verified Customer Verified Customer

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Purchased used vehicle. Promised touch up paint at sale which had to be ordered due to car having several chips in paint. After 3 attempts of getting run around of excuses Promised touch up paint at sale which had to be ordered due to car having several chips in paint. After 3 attempts of getting run around of excuses, they said they would call. Never did…. Poor after sale follow up. First and last time I ever buy a car here. More

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Very helpful no pressure did not try to sell me something I did not want I did not want More

by mike Verified Customer Verified Customer

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They had a vehicle I could not find in my state. After driving a long way to get the vehicle I wanted, getting stuck in traffic etc. I arrived at dealership right before they closed. The staff was f After driving a long way to get the vehicle I wanted, getting stuck in traffic etc. I arrived at dealership right before they closed. The staff was friendly and helpful. Not what you would normally expect from people trying to sell you something. They stayed 1-2 hours late to make my purchase happen. Overall it was a great experience. They deserve 5 stars. More

by vtoutdoorlife Verified Customer Verified Customer

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I love the attention that was given me regarding what my preferences were. I also appreciated that no one tried to bully me into buying a vehicle. preferences were. I also appreciated that no one tried to bully me into buying a vehicle. More

by chergundersen Verified Customer Verified Customer

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Great salesman ! Very fair with my trade in . Honest about the used car I was buying. I would definitely buy another car or truck from them and would recommend that e Very fair with my trade in . Honest about the used car I was buying. I would definitely buy another car or truck from them and would recommend that everyone else do the same . Great dealership !!! More

by Christopherpglifort66 Verified Customer Verified Customer

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Had an 8:15 appointment for an oil change. I called at 12:30 and they said they were short techs. That my car still wasn’t in the shop. It was frustrating scheduling and an appointment for a 3 I called at 12:30 and they said they were short techs. That my car still wasn’t in the shop. It was frustrating scheduling and an appointment for a 30 minute job and have to call 4+ hours later to find out my car wasn’t even in the shop yet More

by kwright1221 Verified Customer Verified Customer

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Josue was very nice and polite and knew his stuff. Faster car buy ever. I’m at 11:30, out at 2:30! Very pleased with my Bronco! Faster car buy ever. I’m at 11:30, out at 2:30! Very pleased with my Bronco! More

by broomryder Verified Customer Verified Customer

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