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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend
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Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.6
21 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

Specialties & Trainings

Mopar Certified

4.6

21 Reviews

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21 Reviews of Josiah Hermann

March 04, 2025

Dealership Rating
Employee Rating

The service was quick and addressed all my needs. I will be returning for future appointments More

by SCOTT.ALTENBERGER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Scott, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

February 28, 2025

Dealership Rating
Employee Rating

Service is good. Waiting area is nice. Didn’t take a lot of time. It. was good. More

by AJSCHREIER31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

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Employee Rating

Really great and fast Service, definitely will use russ darrow for all future oil changes More

by ROSARIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

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Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Rosario, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

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Employee Rating

It was speedy service how busy they were. Good service and cleanly facilities, very impressed More

by halleykneeland
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, Halley, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

February 21, 2025

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Employee Rating

They tried bouncing me between your dealerships, but the ram dealership finally took care of me in a timely manner much appreciated More

by TERRYPLATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski

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Feb 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Terry, for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

February 20, 2025

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Employee Rating

Fast and very thing was great they rotated my tired too and they were very nice More

by tedlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

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Feb 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 19, 2025

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Joshua was thorough and kept good communication about the status of the truck in for repairs. Well done! More

by na13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad Josiah was able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 14, 2025

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Employee Rating

Confusion over what my vehicle was scheduled for- writer seemed unsure of what he was doing More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2025

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Employee Rating

It was a very good experience at the dealer ship in west bend thanks Jonathan More

by ALEXAMCGRADY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei, Dennis Wisneski, Miranda Zarling, Paul Padron, Jordan Seagran

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Feb 12, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Alexa, Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di More

by CODYANDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blake Cauble, Mitch Darrow, Justin Hanna, Dennis Wisneski, Miranda Zarling, Paul Padron

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Feb 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com

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