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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
39 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Specialties & Trainings

Mopar Certified

4.4

39 Reviews

Write a Review

39 Reviews of Josiah Hermann

July 17, 2025

Dealership Rating
Employee Rating

Awesome energy, helpful and very efficient! Didn’t think I’d be trading in THAT day, but Justin and Tony took care of everything quickly with such ease that I walked out with a vehicle that fit More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schmidt, Tony Cesario , Joe in service was amazing!

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Jul 17, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

July 17, 2025

Dealership Rating
Employee Rating

I was very disappointed in the entire process of having my Caravan serviced at Russ Darrow. The team did not meet my expectations! If additional information you can reach out to me. More

by DJZIMBAL95
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 11, 2025

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Employee Rating

Great dealership addressed all of my concerns. I will defiantly go back there in the future. More

by jjhady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellie Donath, Kim Van Ourkerk, Karen Didier, Skyler Steinert, Tori Abel, Dennis Wisneski, Jordan Seagran, Rod Winklepleck

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Jul 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 11, 2025

Dealership Rating
Employee Rating

Josiah was extremely helpful and thorough. I really appreciated the video that was received after my service More

by JULIAOLLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

July 05, 2025

Dealership Rating
Employee Rating

Great service experience, always quick and easy. They always make it such a seamless process More

by JULIAOLLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow, Jordan Seagran

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Jul 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

June 24, 2025

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Employee Rating

Vehicle left dealership and low oil pressure light was illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to p More

by MIKEANDNANCY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Jordan Seagran , Paul Padron, Miranda Zarling

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Jun 27, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Mike and Nancy, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac More

by kdbgolfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei

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Jun 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Dealership Rating
Employee Rating

Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset More

by FSCHAETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

Joe did a great job figuring out what caused my Check Engine light to keep going on! More

by teskebuster2
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

May 24, 2025

Dealership Rating
Employee Rating

Great experience and service was timely and was completed early with the old change and recall work. More

by BRIAN.KIKKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 24, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

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