Joshua Smith

I typically have gone in for the works oil change, including an overall check-up on my car. The prices have gone up considerably with new ownership, and even credit card use fees are now passed along including an overall check-up on my car. The prices have gone up considerably with new ownership, and even credit card use fees are now passed along the customer. There is no upside to changing your oil at the dealer anymore -- either for price or add on services-- when compared to third parties. Completed oil change, and technical issues with the notification system resulting in my waiting for an hour extra for the car -- even though it was finished. No one came to find me in the waiting area while the technical glitches were resolved. More

by leopolddavid Verified Customer Verified Customer

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No customer focus. Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of r Was sent to parking lot to find my car when picking up. Seemed like I was intruding on staff at drop off and pick up. Lack notification of stays of repair. Had to make multiple calls. More

by bernard_peculis Verified Customer Verified Customer

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Tech did not diagnose problem completely. Secondary problem would cost 3000 more. Maybe lack of experience? Secondary problem would cost 3000 more. Maybe lack of experience? More

by timmillner Verified Customer Verified Customer

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Jessica is amazing & has always done a great job with great customer service! Josh next to her is a condescending xxxxxx that talks down to people! great customer service! Josh next to her is a condescending xxxxxx that talks down to people! More

by EAHAMMER74 Verified Customer Verified Customer

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Customer service was excellent my vehicle was inspected and promptly returned within a reasonable time. and promptly returned within a reasonable time. More

by jsantos21 Verified Customer Verified Customer

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Everything was efficient. Staff were friendly. Communication was effective. I appreciate the quick turnaround time Staff were friendly. Communication was effective. I appreciate the quick turnaround time More

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Staff are very welcoming and attentive. No issues. Work done and vehicle was available as promised. No issues. Work done and vehicle was available as promised. More

by Elev8now Verified Customer Verified Customer

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Incredible communication throughout, from making the appointment thru leaving the dealership. Friendly service from everyone I encountered. Comfortable waiting room. appointment thru leaving the dealership. Friendly service from everyone I encountered. Comfortable waiting room. More

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got my rear breaks and tie rod work done yesterday and the service was great and prompt. the service was great and prompt. More

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My service advisor was communicative via text and the car was ready before originally expected. was ready before originally expected. More

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