Joshua Smith

Brought my car in for service early and it was done before noon. Great experience. before noon. Great experience. More

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Very professional, with the customer in mind. I’ll see you again soon. Will recommend. I’ll see you again soon. Will recommend. More

by None25 Verified Customer Verified Customer

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I had an appointment, luckily it was a warranty issue. I’ve had. Issues with other places but this was hassle free. I’ve had. Issues with other places but this was hassle free. More

by Kristi5 Verified Customer Verified Customer

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Amazing customer service. They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well They called me when they were on there way to pick up, pickup, and drop off. Used ford pass points as well More

by JNEWKIRK0915 Verified Customer Verified Customer

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Zero help, overpriced, no real diagnosis, uninformed staff, terrible experience. Never coming back. Had a $5,000 quote with no real explanation or deep dive into any of your “findings”. Terribly run ser staff, terrible experience. Never coming back. Had a $5,000 quote with no real explanation or deep dive into any of your “findings”. Terribly run service center with priorities clearly not being their customers. Will never return and let anyone who asks how poorly run a service this is. More

by EN Verified Customer Verified Customer

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One month after my 45,000 mile checkup my front brakes needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price needed replacing. Apparently there were no notes about what they looked like at that point. I was then quoted an exorbitant amount and told the price was higher due to OEM parts being longer lasting than aftermarket parts. It seems unlikely that they are 4x better. More

by 1mattglenn Verified Customer Verified Customer

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The service tech was pleasant and attentive. She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will b She did make excuses for everything that was on my mind about the car. I haven’t owned an American car in over 30 years until this car and it will be my last. Quality just isn’t there. Level of service lacks as well. There was an issue with my windshield washer pump and Murgado was going to charge me $700 to repair it and I had my local ASCE Certified mechanic look at it and he fixed it for nothing. It was that simple. More

by djwennerlyn Verified Customer Verified Customer

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Well organized, efficient service, value the shuttle service to get to and from, good location service to get to and from, good location More

by lawrence.lazarko Verified Customer Verified Customer

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The technician assured me that the air conditioning was working. During recent heat wave we found that the ac was not working. This was the second te I have brought on my car for this issue. I feel I've be working. During recent heat wave we found that the ac was not working. This was the second te I have brought on my car for this issue. I feel I've been scammed out of $2000. More

by louiscabrera Verified Customer Verified Customer

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Too many people involved without a communication plan so the customer issues are lost in translation Service agents asking for unjustified charges the customer issues are lost in translation Service agents asking for unjustified charges More

by INFO@ZEINALIMO.COM Verified Customer Verified Customer

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