Joshua Muir

Reached out to a sales rep. We had a guaranteed price at Palm Beach Infiniti but wanted to give Stuart a chance since we had been working with a sales rep for years. My husband We had a guaranteed price at Palm Beach Infiniti but wanted to give Stuart a chance since we had been working with a sales rep for years. My husband and the sales rep went back and forth for a while. The next day the sales rep text my husband and says the numbers he was given is on a car that isn’t even in the lot or for the car we had been looking at and that the price of the vehicle would be much higher. My husband said ok .. and we went ahead and begin negotiating on the vehicle that we wanted . My husband and the sales rep came to an agreement. Paperwork was supposedly written up and we’re just coming to pick up and sign. Upon sitting down with the finance guy.. we learned we had been lied to again and the price was actually 2 dollars higher than we had previously agreed to which we had in writing. The manager Josh refused to speak to my husband and said there is nothing else they can do , either take it or leave. We were treated terribly. We have been loyal Infiniti customers for years. I am so disgusted by the way we were lied to and manipulated. We will never ever go back to this store. Bad way to do business and treat customers. More

by Sregan07 Verified Customer Verified Customer

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The Transaction was professional and prompt, vehicle was ready when scheduled. Vehicle was clean and full of fuel. Very satisfied. ready when scheduled. Vehicle was clean and full of fuel. Very satisfied. More

by Dan Verified Customer Verified Customer

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Left my car for service in the morning. Received one text suggesting repairs and when I replied...I received no response. Then I tried reaching service and the manager from 2:30 until I Received one text suggesting repairs and when I replied...I received no response. Then I tried reaching service and the manager from 2:30 until I arrived back at the dealership at 4:30. I called a minimum of 6-8 times with no one answering my calls. Sent a complaint to the dealership and got no response More

by dimples9001 Verified Customer Verified Customer

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We had a pleasant experience with Infiniti of Stuart. We never felt pressure to make a decision at the moment. We never felt pressure to make a decision at the moment. More

by markriv Verified Customer Verified Customer

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Thank you to Mr. Sanchez for providing me with such an excellent experience. I am happy with my new car & I recommend him for your next vehicle purchase. Sanchez for providing me with such an excellent experience. I am happy with my new car & I recommend him for your next vehicle purchase. More

by GEISYPADILLA0 Verified Customer Verified Customer

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Eric was wonderful an and a key factor for us to decide to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience More

by DXMNAMASTE Verified Customer Verified Customer

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Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. More

by Michael Dimedio Verified Customer Verified Customer

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Dealership was Well maintained very nice Dealership. Everyone was friendly and pleasant. General manager even came and greeted us very professional Everyone was friendly and pleasant. General manager even came and greeted us very professional More

by Rich2170 Verified Customer Verified Customer

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I highly recommend Stuart Infiniti! This is my second Qx60 from them and I love it! Michael Payne was so knowledgeable and very patient with me and explained how to use everything after This is my second Qx60 from them and I love it! Michael Payne was so knowledgeable and very patient with me and explained how to use everything after I purchased it. He followed up a couple of days later to see if I had any questions! Everyone is top notch there and very helpful! They went over and beyond for me to make sure I was happy! Always a great experience buying from Stuart Infiniti!! More

by Susan P Verified Customer Verified Customer

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I highly recommend Michael Payne at Stuart Infiniti. This is our second car purchased from Stuart Infiniti and it is always top notch service! Michael Payne went over and beyond for us! He was so helpf This is our second car purchased from Stuart Infiniti and it is always top notch service! Michael Payne went over and beyond for us! He was so helpful from start to finish. We drove over an hour and it’s worth the drive to deal with someone so professional ,helpful, patient and very knowledgeable! He made car buying so easy and Stress free!! He even came in on his day off to accommodate us and stayed late to make sure we knew how to use every option in the car! 5 🌟service for sure!! Thank you Michael Payne and Stuart Infiniti, I love my new QX60!! More

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