Joshua Machado
Joshua Machado at Colonial Chrysler Jeep Dodge RAM
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Joshua Machado

Service Advisor

Colonial Chrysler Jeep Dodge RAM

24 Coolidge St, Exit 26 from 495
Hudson, MA 01749

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Joshua Machado

March 28, 2025

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Employee Rating

An excellent experience from start to finish! I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They More

by PETER.MAGNER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Logan Nelson

Mar 28, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2025

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Always have had great service at Colonial. I wouldnt even consider bringing my Wrangler anywhere else. More

by spetty1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 27, 2025

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

March 23, 2025

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I have a Jeep dealership right around the corner from my house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else More

by Lori
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Recommend Dealer
Yes
Mar 25, 2025

Colonial Chrysler Jeep Dodge RAM responded

Thank you, Lori. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

March 05, 2025

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Colonial Jeep Dodge determined the problem fixed that problem kept in contact communicating what needed to be done and notified us when the job was completed. More

by wcthinclad
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Recommend Dealer
Yes
Mar 05, 2025

Colonial Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2024

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Employee Rating

they sold me a peice of junk,bought 6 cars there between me and my relatives will never go there again just bought trx from a nh dealer and buying a durango hellcat too my son from same dealer!your service More

by oneoff500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerell Difuvio, Kirk Schroll , Shamus Gallagher, Michael Giguere

Oct 30, 2024

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2024

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Brittany showed immediate interest for what I needed. Throughout the process, she provided professional service and demonstrated a high level of knowledge about the Jeep product line. More

by Rzompa
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn, Brandon Clegg , Shamus Gallagher

Oct 04, 2024

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad Brittany was able to help, and we hope to see you again!

October 01, 2024

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Cam was so easy to work with, super communicative, and kind. Despite being new to the industry he was beyond professional and a pleasure to buy a car from. More

by Ag
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Camden Bergeron , Shamus Gallagher, Michael Giguere

Oct 02, 2024

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that Camden had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 27, 2024

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Colonial was a great dealership to deal with. Good prices and I got a fair value for my trade in. My salesman Jerell was very helpful and knowledgeable. More

by keogh24
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Recommend Dealer
Yes

Other Employees Tagged: Jerell Difuvio, Julia Bellantoni , Shamus Gallagher

Sep 28, 2024

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 15, 2024

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Employee Rating

It took a year and a half for them to service my car due to an oil consumption issue covered by manufactures warranty. Finally services completed and car returned with deep scratches on the hood and broken More

by Cathymcguirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Rondeau

March 26, 2024

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Employee Rating

Everyone was very helpful and nice which is hard to find these days. My wife and I are very appreciative with this dealership. More

by ralphprov
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn , Kasey Crombie, Shamus Gallagher, Elizabeth Ramsdell, Shawnee Wandless

Mar 27, 2024

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chrysler Jeep Dodge RAM are glad to have you as a customer.

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