Joshua Lane
Joshua Lane at Serra Volkswagen
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Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
361 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

361 Reviews

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361 Reviews of Joshua Lane

November 18, 2024

Dealership Rating
Employee Rating

I have taken a couple cars to this dealership and they always do a good job. More

by korey752
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

November 09, 2024

Dealership Rating
Employee Rating

The team has always been informative to what any of my issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. More

by afowler4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell , Everyone who is at the service department front desk when you walk in.

November 05, 2024

Dealership Rating
Employee Rating

Serra Volkswagen is a good company the service is ggod and the people are nice More

by charityb24.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

November 04, 2024

Dealership Rating
Employee Rating

I am thankful and blessed to say u guys have worked with me through thick and thin I am very thankful has the best payment arrangements and easy access I appreciate u guys love always ‘Destiney & Anthony More

by jdestiney144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

October 29, 2024

Dealership Rating
Employee Rating

They where very helpful and they gave me a ride home while my car was serviced More

by toniod1989
Service Communication
Recommend Dealer
Yes

October 25, 2024

Dealership Rating
Employee Rating

Great and outstanding service wold recommend to anyone great staff and everyone was very notable More

by cedric.broadnax
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

October 25, 2024

Dealership Rating
Employee Rating

Great service! Friendly staff! Tire install was easy to schedule. Reasonable prices I will be back More

by cej95
Service Price Transparency
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Recommend Dealer
Yes

October 23, 2024

Dealership Rating
Employee Rating

But honestly the service was good. Never have any problems. Honestly Service good no problems More

by ajhardy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

October 19, 2024

Dealership Rating
Employee Rating

I had a standard service done. They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use the More

by mclucus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

October 17, 2024

Dealership Rating
Employee Rating

Great dealership that sent me back on my trip to my nieces house in Florida More

by eric.behrens40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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