Joshua Lane
Joshua Lane at Serra Volkswagen
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Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
376 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

376 Reviews

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376 Reviews of Joshua Lane

January 15, 2025

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Employee Rating

Pretty good dealership. . Busy at times, they try to get you in and out quick. More

by clintjustic
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2025

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Staff was friendly and did the service quickly. I was pleased with my experience. The waiting area was small and I wasn't comfortable so I went across the street. But Still I am pleased with the More

by treylee1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Big Steve,

January 08, 2025

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They are always so kind! Specifically Joe in the service department is such a big help! More

by tylerlove011110
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell

January 05, 2025

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Joe is the best service advisor ever. Services I requested but didn’t need? Joe let me know! Services I needed? Joe got them done! Couldn’t be happier or more satisfied. Maybe one day I’l More

by Steve
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell , Joe?!

December 27, 2024

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They were able to work me in quickly and ran a diagnostic test on a car I was looking to buy. More

by heyjudy99
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

December 27, 2024

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Great service. Thank you Serra Volkswagen. Not sure why there is a 15 word minimum, but thanks for the good service. More

by noah.kinnell
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

December 26, 2024

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Great workmanship, Great customer service, True professionals, Love the clean restrooms. Have to recommend Loved our experience! More

by milesdm77
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Recommend Dealer
Yes

December 05, 2024

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Joe in the Serra Volkswagen service center is a 10/10 employee. Our experience with Joe has made us Serra customers for life. More

by bprice
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgewell , Joe - Service Center

December 04, 2024

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Very friendly and smart staff. They took me on time and finished early. Thank you! More

by steveashlee
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Recommend Dealer
Yes

December 04, 2024

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All personnel at Serra Volkswagen were caring, knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. More

by ennis_t
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Recommend Dealer
Yes
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