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Joshua Lane
Joshua Lane at Serra Volkswagen
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Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.6
399 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.6

399 Reviews

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399 Reviews of Joshua Lane

April 23, 2025

Dealership Rating
Employee Rating

Work was good but I had a 7am appointment and no body was there until 7:20. More

by lifedancephotography
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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April 19, 2025

Dealership Rating
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I was satisfied with my service and the immediate attention my car received. I would recommend this facility. More

by gritsewr
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Workmanship
Service Time
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Recommend Dealer
Yes
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April 13, 2025

Dealership Rating
Employee Rating

Do not tell the truth or keep what they say to you to you either More

by pdgregg1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Curtis Lloyd, Eric White, Jeremey Rutledge, Amanda Badgewell, Jeff Coleman, Andrew Gingras, Bethany Ashe

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April 11, 2025

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Employee Rating

Was able to get in and out fairly quickly. They also worked with my warranty people so i wouldnt have to. More

by honeycuttjo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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April 11, 2025

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Service was professional, efficient and done in a timely manner. Staff was friendly and helpful. More

by shaun.huysamen
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Workmanship
Service Time
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Recommend Dealer
Yes
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April 08, 2025

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Staff was friendly and helpful. Also fast service. I only had to wait an hour for an oil change and tire rotation. More

by flvines
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Workmanship
Service Time
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Recommend Dealer
Yes
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April 02, 2025

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Courteous and exceptional service to my vehicle. Will continue to have my vehicle serviced here! More

by lmrussell50
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Workmanship
Service Time
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Recommend Dealer
Yes
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April 02, 2025

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Very courteous and friendly service the technician was knowledgeable and on point with his job More

by teebone650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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April 01, 2025

Dealership Rating
Employee Rating

Did not complete my service told me they couldn’t do my tire rotation because of lung nuts More

by ddf5
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 29, 2025

Dealership Rating
Employee Rating

I had an issue with my breaker fluid and they fixed it without charging me More

by comradewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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