Joshua Kem
Joshua Kem at Herb Chambers BMW of Sudbury
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Joshua Kem

Loyalty Manager

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Joshua Kem

February 23, 2024

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Employee Rating

I just got my new car and want to say thank you to Josh, Mike and Joe. Everything was smooth and professional More

by cocoblanko1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that Josh, Mike, and Joe made your car buying experience smooth at Herb Chambers BMW of Sudbury. Thanks for choosing us! Enjoy your new ride!

January 22, 2024

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Rob was very knowledgeable and thorough, and the team of both Rob and Josh (from Finance) together made me feel like I was getting the best, fair deal possible. Thanks for making buying a car a pleasant exp More

by jnsidari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Cappelletti

Jan 23, 2024

Herb Chambers BMW of Sudbury responded

Hi J N Sidari! We're delighted to know that Rob and Josh made your car-buying experience at Herb Chambers BMW of Sudbury a pleasant one. We strive for the best service possible! Thanks for sharing your feedback with us.

January 18, 2024

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I’ve been with this dealership for six years and every time I go in, I’m treated like family excellent care More

by Johnshea
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Ding

Jan 19, 2024

Herb Chambers BMW of Sudbury responded

Hi Johnshea! It's wonderful to know you've felt like part of the family at Herb Chambers BMW of Sudbury for six years. We appreciate your loyalty and look forward to many more years together!

December 16, 2023

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Employee Rating

I would like to express my appreciation for the outstanding service provided by Chelsie Swann, Joshua Kem and the entire team at BMW of Sudbury. Chelsie demonstrated an exceptional understanding of More

by myname
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chelsie Swann

Dec 18, 2023

Herb Chambers BMW of Sudbury responded

We're so glad to know that Chelsie, Joshua and the rest of our team at Herb Chambers BMW of Sudbury were able to provide you with such a positive experience. It's wonderful they could find your perfect match! We appreciate your recommendation and look forward to serving any future needs.

December 08, 2023

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i buy a lot of cars. this dealership is actually different than others in the ease of completing a transaction. you don’t feel high pressure tactics or any sort of ru More

by Michael Foley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack O’Donovan

Dec 11, 2023

Herb Chambers BMW of Sudbury responded

Michael, we're glad to know you found our process at Herb Chambers BMW of Sudbury straightforward and pressure-free. Our team always aims for top-notch customer service! Thanks for the review.

December 05, 2023

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This was the easiest dealership I have worked with. I had my customized i4 ready to drive in less than two months which was amazing! Jack O’Donovan was efficient but also made sure that everything was More

by Qusai Alhumoud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack O’Donovan, Pedro Garcia

Dec 05, 2023

Herb Chambers BMW of Sudbury responded

Hi Qusai! We're so glad to know that Jack and Pedro provided you with such a smooth experience at Herb Chambers BMW of Sudbury. We appreciate your kind words about our team's efficiency and knowledge! Enjoy driving your customized 2024 BMW i4!

November 09, 2023

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Karen in service was so helpful! She helped me with my loaner and my car only took a couple of hours to be serviced. More

by Sdbry
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Herb Chambers BMW of Sudbury responded

Thank you for the 5-star rating! We're glad to know that Karen was able to assist you effectively and efficiently with your service needs at Herb Chambers BMW of Sudbury. We hope to see you again! Safe travels!

November 07, 2023

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I had great experience buying a new car at BMW of Sudbury. My CA was Jack O’Donovan. Jack is knowledgeable, friendly and caring. He helped me to choose the model I am very happy with. I found the who More

by Jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dipesh Patel, Jack O’Donovan

Nov 07, 2023

Herb Chambers BMW of Sudbury responded

Jane, we're delighted to know that Jack and our team at Herb Chambers BMW of Sudbury made your car buying experience stress-free. Enjoy the new ride and please don't hesitate to reach out if we can be of service again in the future!

November 06, 2023

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Great associates willing to work with you to customize. Your individual needs very transparent, friendly and welcoming. Darwin went above and beyond great employee. More

by NickPap76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2023

Herb Chambers BMW of Sudbury responded

Nick, we're delighted to know that Darwin and our team at Herb Chambers BMW of Sudbury were able to provide you with a transparent and welcoming experience. Thanks for your kind words!

October 25, 2023

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Employee Rating

My salesman did a great job. Very nice to work with and recommend him name is Wilson. More

by Dana Mosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Herb Chambers BMW of Sudbury responded

Thanks for giving Wilson & the Herb Chambers BMW of Sudbury team an opportunity to earn your business, Dana! We hope we have the privilege of working with you again in the future!

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