Joshua Hansmeier | Page 65

Smooth and easy to get in and out. Courtesy service and helpful staff. What a pleasant experience. Courtesy service and helpful staff. What a pleasant experience. More

by Kkhfshg Verified Customer Verified Customer

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The Bell Honda Service Center has always provided top notch customer service in a timely manner. They will always be my first choice in providing the very best automotive services at a reasonable and oft notch customer service in a timely manner. They will always be my first choice in providing the very best automotive services at a reasonable and often discounted price. More

by PAGYHWH777 Verified Customer Verified Customer

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This dealer is the the best for me and the customer service is excellent thank you service is excellent thank you More

by yulissacz001 Verified Customer Verified Customer

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Very satisfied with job done! Isaac was very helpful. Everything was completed to my liking! Isaac was very helpful. Everything was completed to my liking! More

by JULSERICKSON Verified Customer Verified Customer

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I’ve been going to the service department for almost ten years and it is one of my favorite in the valley. Josh is great! years and it is one of my favorite in the valley. Josh is great! More

by YTORRES.347 Verified Customer Verified Customer

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My service experience was very pleasant, very informative, and very timely! What more can I say? informative, and very timely! What more can I say? More

by DTBUGLER Verified Customer Verified Customer

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I bought a Honda Odyssey a year ago in July. A week or two after there were a few pieces that needed to be replaced. We came in and met with Joshua. He took pictures and insured that Honda would A week or two after there were a few pieces that needed to be replaced. We came in and met with Joshua. He took pictures and insured that Honda would do what was needed to get these things taken care of. He then proceeded to tell us that it would take nine weeks to get the parts. After nine weeks, he told us that their systems went down. Then thinking that they were still working on getting the part. We reached out to him nine months later it felt like we were starting all over. A year and two weeks after we bought the car we were finally coming in to replace a few of the pieces that needed to be replaced. As we drove away on the freeway, something began to flap and the peace flew off. We returned to the dealership five minutes after leaving. Trying to not be very frustrated we returned to see what the solution would be. They told us they would have the part there tomorrow and that we could drive back tomorrow and get it replaced. We live 45 minutes away from the dealership so that was not going to be an option not to mention they had already had our car for a day. Also, it became very frustrating knowing that the part could be ordered and brought in the next day since we had already waited over a year to get this part. Trying to keep faith we decided to go to the dealership that was closer to us, they were willing to help us but only if Bill was willing to fit the bill. Luckily they did and we are now getting the piece replaced at a closer location. The frustrating part about all of this was The amount of times my wife reached out to Bell, Honda and Joshua to get help with this. In my opinion this was not taken care of in a very professional manner. It seemed like at every corner. We were getting excuses, rather than taking the time to follow up with us appropriately and keeping us in the loop. If this is how I ran my business, I would not have very many customers and I would also have lots of one star reviews.I hope Honda can figure out how to make it up to the next customer because I will never return to them. More

by SHAFERN6 Verified Customer Verified Customer

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Great service. I showed up without an appointment due to battery issues. Everything was fixed up including scheduled service and was ready to go by Noon! I showed up without an appointment due to battery issues. Everything was fixed up including scheduled service and was ready to go by Noon! More

by Ken Verified Customer Verified Customer

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Happy with Bell Honda service, everyone was very nice, free popcorn, clean waiting room, all the staff was kind! Thank you Bell Honda! free popcorn, clean waiting room, all the staff was kind! Thank you Bell Honda! More

by WLL_WILLIAMS5 Verified Customer Verified Customer

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Good service and explaining things very clearly and service is also good crystal service agent she is awesome service is also good crystal service agent she is awesome More

by krishrayala812 Verified Customer Verified Customer

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