Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 61

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
745 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

745 Reviews

Write a Review

745 Reviews of Joshua Hansmeier

December 06, 2024

Dealership Rating
Employee Rating

Honestly, I kind of felt there was a push to do unnecessary repairs and work, which made me very suspicious More

by dsheltphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thanks for your feedback! We strive for transparency and appreciate your perspective. We’re always here to ensure our services meet your needs without any pressure. Your input helps us improve, and we hope to provide a better experience in the future.

December 04, 2024

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Employee Rating

The service department does a great job. Crystal and Joshua explained every detail and were very helpful. Great work! More

by RANDHINRICHS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Crystal did a great job - very friendly, professional and complete.

Dec 05, 2024

Bell Honda responded

Thank you for your wonderful review! We're thrilled to hear that Crystal and Joshua provided exceptional service and clear explanations. Your satisfaction is our priority, and we appreciate your support!

December 03, 2024

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Employee Rating

Everything went well. I look forward to returning to this dealership soon. May to get the recall work done More

by BLUECAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear everything went smoothly. We look forward to welcoming you back for your recall work. Safe travels until then!

December 03, 2024

Dealership Rating
Employee Rating

Gracias por todo excelente servicio, todos mis carros lo he comprado hay y me ha gustado el servicio More

by CLARALUNA0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Bell Honda responded

Nos alegra mucho saber que has tenido experiencias tan positivas con nosotros. Tu lealtad significa mucho, y estamos aquí para seguir brindándote un excelente servicio para todas tus futuras necesidades automotrices.

December 03, 2024

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I have had really good luck with Bell Honda-this is the 3rd car I’ve bought there More

by CFMJAGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Bell Honda responded

Thanks! We're thrilled to hear about your positive experiences with us. It's always our goal to provide excellent service, and we're glad to have you as a loyal customer. Enjoy your new ride!

December 02, 2024

Dealership Rating
Employee Rating

Average service from the technicians. Joshua Handmeier though has been awesome. Other service adviser (not Joshua) always try to upsell service that I do not need. I’ve had a prior exper More

by CapnCook7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Bell Honda responded

We’re glad to hear that Joshua Handmeier has been providing excellent service and standing out during your visits. Your feedback regarding the upselling practices and the issue with the wheel alignment from your prior visit is deeply concerning. This is not the standard we strive to uphold, as we aim to ensure every customer has a trustworthy and transparent experience. To address your concerns further, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 02, 2024

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Employee Rating

I’ve always had excellent service and the staff is always so friendly! My car is completed in a reasonable amount of time! More

by BMCKEON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Bell Honda responded

We’re thrilled to hear about your excellent experiences with our team! Providing friendly service and timely completions is our top priority. Thank you for your kind words and for being a valued part of our community!

Dec 04, 2024

BMCKEON3 responded

Joshua Hansmeir always delivers excellent service whenever I visit Bell Honda! He is very knowledgeable at his job + also a wonderful person to work with!!😊

December 01, 2024

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Employee Rating

My experience was easy and the car was ready before the quoted time. Friendly service and the work requested was performed appropriately. More

by SPANPHLY
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Bell Honda responded

Thanks! We're thrilled to hear that your experience was smooth and that our team exceeded your expectations. Your kind words about our service mean a lot to us. We look forward to serving you again!

December 01, 2024

Dealership Rating
Employee Rating

They did not fixed the headliner which is out of my 2025 Honda pilot trim on both doors (front driver and passenger side) I went there 3 times and they keep telling that they will call me in 2 weeks (I stil More

by YOLICHAVEZ.78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Ramirez

Dec 03, 2024

Bell Honda responded

We understand how frustrating it can be to deal with an unresolved issue, especially after multiple visits. Addressing the headliner issue on your 2025 Honda Pilot should not take this long, and we want to ensure this matter is resolved for you promptly. Please reach out to Trish Viramontez at TViramontez@vtaig.com so she can look into this further and provide you with the attention and follow-up you deserve.

November 30, 2024

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Employee Rating

They are the best, I have bought my last three Honda’s from Bell Honda. More

by carolann2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Lopez, Xavier Grigg , Ariannah Crane

Dec 02, 2024

Bell Honda responded

Carolann, thank you for your fantastic review! We're thrilled to hear that you've chosen Bell Honda for your last three vehicles. Your loyalty means a lot to us, and we're here to keep delivering great experiences! Enjoy your new Honda!

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