Joshua Hansmeier
Joshua Hansmeier at Bell Honda
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Joshua Hansmeier

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.5
359 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.5

359 Reviews

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359 Reviews of Joshua Hansmeier

April 03, 2025

Dealership Rating
Employee Rating

My appointment was at 11:00 am and it should have taken 2 hours to put the Zaktek finish on my car they didn’t start it till 2:30 pm. I was waiting there from 10:30am to 4:30 pm. I was mad why make an appoin More

by BFG1976
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 02, 2025

Dealership Rating
Employee Rating

I went for fixing noise from underhood. They replaced belt and noise was not fixed. They replaced belt for no reason and I felt like wasted money in the service. More

by pmvino
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 01, 2025

Dealership Rating
Employee Rating

I had an appointment to perform a recall. I had a Monday morning appt and was assured that the car would be ready same day. I called Monday morning to ensure the service dept had the keys and More

by Curt
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 31, 2025

Dealership Rating
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I had excellent customer service with a nice service person and good quality work. I like that dealership very much. More

by KENNY.LEW1S.AZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent customer service and quality work. It's great to know you had a positive experience at the dealership. We truly appreciate your feedback and look forward to serving you again in the future!

March 30, 2025

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Responsive and professional. Answered questions. Timely completion of the work. Good follow up and quick service. More

by FLAUGHL1NAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your feedback on our responsiveness and service means a lot to us. We're committed to keeping up the good work!

March 30, 2025

Dealership Rating
Employee Rating

I am more dissatisfied with the Honda brand than the dealership. My service advisor is polite and professional, and I think she’s been honest with me, but she can only work within the confines of the qu More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I can’t rate these people; I don’t know any of them except Joshua. He was my service advisor 4 years ago.

Mar 31, 2025

Bell Honda responded

We appreciate your recognition of our service advisor's professionalism and honesty. If you would like to discuss your experience further, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

March 29, 2025

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Employee Rating

Best advisors with the best service, always honest repairs to keep me and my loved ones safe! More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Bell Honda responded

Rachel, thank you for your fantastic feedback! We’re thrilled to hear you appreciate our honest approach and commitment to safety. Your trust means everything to us, and we’re here for you and your loved ones whenever you need us!

March 29, 2025

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Employee Rating

Joshua is a super guy to work with. He always takes excellent care of me and is honest. More

by TWOMUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Bell Honda responded

Thanks for the kind words! We're thrilled to hear that Joshua has provided you with such great service. His dedication to honesty and care really makes a difference. We appreciate your support!

March 28, 2025

Dealership Rating
Employee Rating

Great experience with the service dept that I always receive from Joshua at Bell Honda More

by Dasuztirado@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Service Dept

Mar 31, 2025

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Joshua in our service department. Your support means a lot to us, and we look forward to serving you again!

March 28, 2025

Dealership Rating
Employee Rating

My service advisor made sure that I received the beet possible price and the work I needed.He assured me that my wait time was minimal and provided a ride to the Cracker Barrel More

by saucfam1 ill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with our service advisor. We always aim to provide excellent service, and it’s wonderful to know you felt taken care of. We appreciate your feedback and look forward to serving you again!

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