Their service advisors lack customer service skills and
do t seem to care when it is brought to their attention.
do t seem to care when it is brought to their attention.
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by MATTINA
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2025 -
Bell Honda responded
What you’ve described isn’t the kind of experience we want for our guests, and we appreciate you bringing it to our attention. We’d really like the opportunity to speak with you directly and learn more so we can address this properly. Please reach out to Trish Viramontez at TViramontez@vtaig.com
In all the years I have had my Honda CR-V serviced at
Bell Honda, I've always had excellent service for simple things like oil changes, body work at your body shop center, and everything in between. My c
Bell Honda, I've always had excellent service for simple things like oil changes, body work at your body shop center, and everything in between. My customer service rep, Faith Williamson, makes sure everything is done thoroughly and always goes over my work and what will be coming up next regarding my maintenance service. I also service my husband's Acura TLX at Bell Honda! A big thanks to Faith and all the technicians and mechanics who go above and beyond, to make sure I am safe driving on the roads!
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by SPONGIEKELLERAZ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Faith Williamson
Jun 09, 2025 -
Bell Honda responded
Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service team, especially Faith. Our goal is to provide thorough care for all our customers, and it's great to know we're hitting the mark. Safe driving and happy journeys ahead!
Friendly and helpful staff.
Reasonable charges. Fantastic timing was able to get back on the road with little delay
Reasonable charges. Fantastic timing was able to get back on the road with little delay
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by gsimmons41
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bell Honda responded
Thank you for your fantastic feedback! We're thrilled to hear that our team provided friendly and efficient service. Getting you back on the road quickly is our priority, and it’s great to know we met your expectations!
My salesman, AJ was very nice and helpful.
I would definitely come back and work with him again. The service center is very efficient and the last service manager I worked with was amazing. So
I would definitely come back and work with him again. The service center is very efficient and the last service manager I worked with was amazing. So sorry, I can’t remember his name!
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by RUNINRUNIONN
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bell Honda responded
We're thrilled to hear about your positive experience with AJ and our service team! Customer satisfaction is our top priority, and it's great to know you found our service efficient. We look forward to welcoming you back for your next visit!
Efficient work and let me know the timeframe it might
take. Use part er mat to keep the car interior tidy
take. Use part er mat to keep the car interior tidy
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by Zozo7779
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bell Honda responded
Thank you for your fantastic review! We're thrilled to hear you appreciated our efficiency and attention to keeping your car tidy. Your satisfaction is our top priority, and we look forward to serving you again!
1, 2,3,4,5,6,7,8,9,10,11,12,13, word minimum
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by gphatcher
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Bell Honda responded
Thank you for the fantastic review! We’re thrilled to hear you had such a positive experience. Your feedback means a lot to us, and we’re here to provide top-notch service whenever you need it. Looking forward to seeing you again!
This Honda dealership has always been my favorite one.
Staff always courteous and friendly and they do great work here.
Staff always courteous and friendly and they do great work here.
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by pattyt0625
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lorenzo
Jun 05, 2025 -
Bell Honda responded
Patty, we’re thrilled to hear that you continue to enjoy your experiences with us! Our team takes pride in providing excellent service, and your kind words motivate us to keep delivering the best. Thanks for being a loyal customer!
Horrible!
Went for a basic oil change, and the advisor insisted on upselling me on stuff that was not needed. Ended up with a $500+ bill. My dash camera also
Went for a basic oil change, and the advisor insisted on upselling me on stuff that was not needed. Ended up with a $500+ bill. My dash camera also recorded the moment the mechanic took my car inside the shop. He hit the gas so hard that it sounded like my engine was exploding. Honestly, I have a gut feeling that they did NOT do the services they charged me.
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by ExCustomer
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Bell Honda responded
We truly value your feedback and want to make sure every visit meets your expectations. It’s important to us that you feel confident and informed about any services performed. If you’d like to discuss your visit in more detail or have any concerns, please feel free to reach out directly to Trish Viramontez at TViramontez@vtaig.com.
Joshua is great to work with.
He always explains what work has been done on my vehicle. I leave knowing my vehicle is in great running condition. Great guy!
He always explains what work has been done on my vehicle. I leave knowing my vehicle is in great running condition. Great guy!
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by JANDRWEBER
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Bell Honda responded
Thanks for the wonderful feedback! We're thrilled to hear you had a great experience with Joshua. Ensuring our customers feel informed and confident about their vehicles is our top priority. We appreciate your support and look forward to seeing you again!
The service had been great.
Service writer also has been great will continue to bring in my car for service
Service writer also has been great will continue to bring in my car for service
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by CRUZARTHUR1970
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Bell Honda responded
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your trust means a lot to us, and we look forward to seeing you again for your car's next service!