Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 4

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
246 Reviews
4.5

246 Reviews

Write a Review

246 Reviews of Joshua Carter

July 11, 2025

Dealership Rating
Employee Rating

Staff is helpful and nice. .willing to help in anyway possible.. thumbs up for them. More

by bjposea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience with Mall of Georgia Ford. We truly appreciate your kind words about our team being helpful and accommodating. It means a great deal to us to know that our staff went above and beyond to assist you with whatever you needed. Your recognition of their efforts motivates us to continue providing excellent service to every customer who walks through our doors.

June 29, 2025

Dealership Rating
Employee Rating

Reason for 3 star applies to all new car dealerships, lower your used prices. Generally eager sales guy, inexperience showed and not up to date with the paperwork. Two hours of waiting burned. Discount ? More

by gicwi
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

The overall experience of purchasing a new vehicle was great. Shaun found tge perfect replacement vehicle as i was trading in my 12 year old Escape. I have been using their service department for years More

by Deholetx
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun, salesman

June 15, 2025

Dealership Rating
Employee Rating

Is was completely satisfied with my car buying experience . From my salesman to the financial department it was a quick awesome experience. Extremely professional. We picked out are vehicle and from there w More

by MARCBORNHORN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Anthony Gomez , wonderful person

Jun 16, 2025

Mall of Georgia Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that your car buying process was quick, smooth, and exceeded your expectations. It's great to know that Anthony and Dracos made you feel comfortable, respected your time, and delivered a truly professional experience from start to finish. Your trust means everything to us, especially knowing your past experiences elsewhere. We’re honored to have earned your recommendation and look forward to serving you, your family, and friends in the future. Thank you again for choosing Mall of Georgia Ford!

June 02, 2025

Dealership Rating
Employee Rating

When I pulled up on the lot salesman came out and met me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly sal More

by mike.f.wall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase!

May 28, 2025

Dealership Rating
Employee Rating

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. More

by latesha_c123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.

May 18, 2025

Dealership Rating
Employee Rating

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

May 21, 2025

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 12, 2025

Dealership Rating
Employee Rating

I really appreciate the help and knowledge of my service rep. Thank you for my great repair. More

by airchp1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're so glad to hear your service rep provided the support and expertise you needed. It's great to know your repair went smoothly—thanks for choosing us!

April 24, 2025

Dealership Rating
Employee Rating

I liked their Customer Service follow up from Billy Heilein. Also liked the conveniece of their pick up service too. They were interested in my feedback. More

by klritter
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Billy Heinlein

Apr 25, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with Billy's follow-up and our pickup service. We appreciate you taking the time to share your thoughts!

April 19, 2025

Dealership Rating
Employee Rating

I was unsatisfied with my service because of the fact that it took multiple weeks More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. To ensure your concerns are fully reviewed and addressed, please reach out to Scott Tackabury at Stackabury@vtaig.com. We appreciate you bringing this to our attention and look forward to the opportunity to improve your experience.

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