Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter | Page 21

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
246 Reviews
4.5

246 Reviews

Write a Review

246 Reviews of Joshua Carter

June 07, 2021

Dealership Rating

Great sales staff. When I showed up Mall of Georgia Ford. Someone came out to talk to me right away. They showed me what I wanted and I purchased the vehicle good pricing and good deals. More

by LEESAUNDERS0516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

May 15, 2021

Dealership Rating
Employee Rating

I thought the staff at this dealership has been thoughtful, courteous, and professional. Everyone that I encountered were always smiling and pleasant, willing to answer any question I had about any More

by RJGSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Tony/service dept, Alan/service no

May 17, 2021

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 05, 2021

Dealership Rating
Employee Rating

Had a wonderful experience the weight time is longer than I usually will spend on an oil change but the environment was clean and peay More

by Lewis_vanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Diehm, Jordan Lee, Shawn Malcolm, James Shellaugh

May 06, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

April 21, 2021

Dealership Rating
Employee Rating

I am disappointed and discouraged about bringing my truck back for any service. Before I brought my truck in for an oil change it was quiet. After the oil change my truck is clicking and clacking, rough idl More

by flweatherspoon
Quality Of Work
Recommend Dealer
No
May 04, 2021

Mall of Georgia Ford responded

Hi flweatherspoon, we apologize for the inconvenience and want to reassure you that our customer care is a top priority for us. We would like the opportunity to further discuss things with you to find a remedy to the situation. At your convenience, please email S. Oliver at SOliver@mogf.com.

April 13, 2021

Dealership Rating
Employee Rating

Would not go to the service center at all. The sales department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apo More

by Ford1
Recommend Dealer
No

Other Employees Tagged: Gene Diehm, Jordan Lee, Shawn Malcolm, James Shellaugh

Apr 16, 2021

Mall of Georgia Ford responded

Hi Ford1, We're sorry to hear about your experience at our Service Department and would like to speak with you to see what we can do to remedy the situation. At your convenience, please email our Customer Care Coordinator, L. Frazier, at lfrazier@mogf.com.

Apr 15, 2021

Mall of Georgia Ford responded

Hi Ford1, We're sorry to hear about your experience at our Service Department and would like to speak with you to see what we can do to remedy the situation. At your convenience, please email our Customer Care Coordinator, L. Frazier, at lfrazier@mogf.com.

April 09, 2021

Dealership Rating
Employee Rating

My new Mustang has a problem but the mechanic didn’t fix it because he said he never felt my transmission to neutralize. So every other day my car neutralizes for 5 seconds and then it runs. More

by Ruberugas1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Mall of Georgia Ford responded

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

April 09, 2021

Dealership Rating
Employee Rating

I was pleased with the transaction and we love the new vehicle. We will continue to drive to MOG over buying locally at billy Howell. Much better experience with the MOG team. More

by SMP507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Malcolm

Apr 12, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

March 11, 2021

Dealership Rating
Employee Rating

Easy and no hassle sales department. Josh was amazing. Darren in finance was very helpful in getting the deal approved . I love my Ford Ranger ! More

by kevin1rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 05, 2021

Dealership Rating
Employee Rating

Had a great experience with this dealer. Purchased are used 2015 Ford F150, one week later realized the oversize tires did not fit. They were so nice and coordinated with the service department do you hav More

by PatrickZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels , Gene Diehm, Jordan Lee, Shawn Malcolm, James Shellaugh

Mar 08, 2021

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 27, 2021

Dealership Rating
Employee Rating

Excellent work from the salesman and the people behind the scenes that work hard to find me the car that I want ,am very grateful More

by srotiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Shellaugh

Mar 01, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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