Joshua Brophy

Josh was my sales person and while he was knowledgeable about the vehicle, there were a few things that weren't addressed. 1. While going over the features of the vehicle, he only answered questions I as about the vehicle, there were a few things that weren't addressed. 1. While going over the features of the vehicle, he only answered questions I asked and didn't just go over everything leaving me to figure things out by myself. I'm sure I'm not taking advantage of all the vehicle has to offer because I have no idea how to access the different features. 2. I asked to have the underside rust proofed and Josh told me to come back on Monday at 12:00 to pick it up. I show up and the vehicle isn't ready and they said it will be a while. I took time off of work to go down there only to find out it wasn't ready? They couldn't have called and told me? I didn't get the vehicle until 6 PM in the pitch dark where he went over some of the features (see #1). 3. I was at the gas station and had to call the dealership and ask how to open the gas flap! One of the (many) things he neglected to go over. 4. The trade in on my old vehicle was way way way below market rate. I should have sold it on the open market and could have gotten double what they gave me. I know dealerships ream you on trade in value, but this was almost shocking. Give you staff some supplemental training and stop offering insulting trade in offers and I'd consider coming back. More

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I'd called several dealers looking for a particular model. Joshua Brophy was very helpful, both chatting on the phone with him and in person. We were able to meet up with him and purchase a vehicle t model. Joshua Brophy was very helpful, both chatting on the phone with him and in person. We were able to meet up with him and purchase a vehicle the same day. I would highly recommend Josh & all of the folks at Lundgren Subaru that helped us out. More

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Josh made buying my new Crosstrek pleasant and easy. Everyone was friendly and helpful.. Thank you! Everyone was friendly and helpful.. Thank you! More

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Worked with Josh Brophy for a new '23 crosstrek limited. Great experience & love the car. Josh was so helpful. Great experience & love the car. Josh was so helpful. More

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It was a pleasure working with Lundgren Subaru! Josh Brophy was extremely helpful and made the process of purchasing a new Forester so easy for us! Excellent communication and flexibility. Josh Brophy was extremely helpful and made the process of purchasing a new Forester so easy for us! Excellent communication and flexibility. More

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Josh Brophy was efficient in getting us through the purchasing process and then spent an hour or so showing us all the wonderful features our new Outback has. The signing was friendly, painless and qui purchasing process and then spent an hour or so showing us all the wonderful features our new Outback has. The signing was friendly, painless and quick with Petie Jappen. Happy to be part of the Subaru family! More

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Thanks to Josh Brophy for answering a late call from NH and guiding the purchase of a 2022 Legacy. He was professional and knowledgeable, and returned all phone calls and emails promptly answering many q and guiding the purchase of a 2022 Legacy. He was professional and knowledgeable, and returned all phone calls and emails promptly answering many questions. Despite my unfortunate late arrival, Josh executed a Team plan to ensure a successful delivery. All paperwork was thoroughly reviewed. A positive experience with extraordinary respect for an older buyer. More

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I just bought a Crosstrek and it was a pleasure to work with Josh, who was professional, thorough, and did a great job explaining all the important things about the car. So excited for my new ride. Thanks with Josh, who was professional, thorough, and did a great job explaining all the important things about the car. So excited for my new ride. Thanks again! More

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I recently bought a used truck from Lundgren Subaru and was very pleased with the service and attentiveness that I received from Josh Brophy. He made the whole process a pleasure. was very pleased with the service and attentiveness that I received from Josh Brophy. He made the whole process a pleasure. More

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Thanks so much to Joshua Brophy and Lundgren Team for making our Subaru purchase easy at a time when new cars are at a premium. Worth the drive from NYS! making our Subaru purchase easy at a time when new cars are at a premium. Worth the drive from NYS! More

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