Josh Von Ruden

Great experience with sales. Horrible experience with service. The we owe staff does not respond to any of my voicemails and I’ve been given a lot of bull from individuals answer Horrible experience with service. The we owe staff does not respond to any of my voicemails and I’ve been given a lot of bull from individuals answering the phone. This day 2 and I was told yesterday that I would receive a phone call from somebody who knows what’s going on with my vehicle. I purchased a used vehicle with a We Owe contract to repair an issue. Still not a word. I have spoken to at least 5 individuals 2 of whom said the were sending a email to the service manager with my issue and that he would get back to me. If I was someone who reads this and is thinking about buying a used vehicle from them, I would go elsewhere. They got my 10k down payment and basically don’t give a bull about me. More

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The bull in the No Bull tagline is revealed after this dealership has your money. Our purchase experience was good (cash out for a brand-new vehicle) until we were sold the add-ons such as ceramic coating dealership has your money. Our purchase experience was good (cash out for a brand-new vehicle) until we were sold the add-ons such as ceramic coating and clear bra to "protect the car". Once this dealership takes your money for a product that really isn't that effective, the roller coaster begins. Customer service after purchase is poor and demeaning. We've purchased four Toyotas from other Portland area dealerships with no issues. Wilsonville Toyota has lost our trust. More

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Rose and Josh were awesome and provided highly competent and professional service and did go the extra mile to solve concerns! Top notch! and professional service and did go the extra mile to solve concerns! Top notch! More

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Every one ia awesome. Thank you shean for stepping in while Steven Bailey was on vacation. It's awesome that everyone work's together. Thank you all. Steven Bailey much Thank you shean for stepping in while Steven Bailey was on vacation. It's awesome that everyone work's together. Thank you all. Steven Bailey much appreciated. More

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They sold me a truck with a damaged engine, and a warranty that could not be honored by the warranty company because the truck was previously modified. Simply bad people and a bad business. warranty that could not be honored by the warranty company because the truck was previously modified. Simply bad people and a bad business. More

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Great experience as always, very helpful and knowladgeable staff. Yasir did an excellent job. Thank you knowladgeable staff. Yasir did an excellent job. Thank you More

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Great service fast and very helpful. Second time doing Business with Toyota and will continue to do go to them for all my vehicle needs Second time doing Business with Toyota and will continue to do go to them for all my vehicle needs More

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Great service and pleasant sales staff. We were in and out more quickly than expected. We were in and out more quickly than expected. More

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My wife and I had visited many different dealerships, and their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to fin their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to find a vehicle that we both agreed upon. This dealership and the sales person Louie which was assigned to us when we entered the building provided us a non-stress no pressure environment which helped us to relax and better enjoy the experience of shopping and learning about their vehicles and better helping us decide not only the type of vehicle we wanted but the features we could live with, they did not over sell us on items we would never utilize. It was helpful we were in the position to pay cash for our purchase because the vehicle we chose was being sought after by many customers that morning and we were able to make our decision and make the purchase in a timely fashion. Our experience in purchasing our new Toyota 4Runner was made possible by an amazingly well informed sales person Louie, he was patient and no question we asked was left unanswered and it was his willingness to help us actually build a vehicle from scratch as if we were going to order it made customized for our needs which made us realize the vehicle sitting in the showroom floor which had much of what we already wanted but also some we thought we could not live without until we saw how much more we would have to pay for those items which is what helped our decision to purchase that day. We also traded in our low milage 2015 Toyota Avalon which was still at home, Louie offered us a fair trade in for this vehicle and also to seal the deal since we were tight on time, he drove our new 4Runner to our home which we signed the contract documents in our kitchen, and he drove back the trade in vehicle to the dealership. I would highly recommend to anyone looking for a Toyota vehicle to visit this dealership and to ask for Luis Lus Valencia and you hopefully will have the same satisfying experience we did. More

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Awesome dealership! Super friendly and knowledgeable people! Huge thanks to making our new car purchase a great one! Super friendly and knowledgeable people! Huge thanks to making our new car purchase a great one! More

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