Josh Stogdale

Tri State Nissan responded

Thank you so much for your fantastic review! We're delighted to hear that our team at Tri-State Nissan was helpful and knowledgeable, and that your service was completed as promised. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your kind words and thank you again for choosing us. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Tri State Nissan responded

Thank you for your feedback. We're delighted to hear that you had a positive experience with our service staff at Tri-State Nissan. However, we're sorry to learn about your frustration with the 3% credit card fee. We understand how unexpected fees can impact your overall experience, especially with a significant service bill. Your loyalty over the past 8 years is truly valued, and we’re genuinely sorry for any inconvenience this may have caused. We’ll be sure to pass your feedback along to our management team for review. If you have any further concerns or if there's anything else we can do to assist you, please don’t hesitate to reach out. Thank you again for bringing this to our attention, and we appreciate your continued support.

Tri State Nissan responded

Thank you for the awesome review!! I'm glad you enjoyed our customer service! But we'll try to work on better transparency. Thank you for your valuable feedback, and we will do our best to improve if you ever return!

Tri State Nissan responded

Thanks for the wonderful five-star review!! Tri-State Nissan is a 5 star + only store, and I'm thrilled that Skyler made everything great for you! She's a 5+ rock star, and if you ever need another checkup, you know who to call!

Tri State Nissan responded

Thank you for the awesome review! I'm so glad that everything was worth your drive! If you ever come back, we'll make sure each drive is more worth it than the one before. Have a great day!

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

Tri State Nissan responded

Thank you for sharing your experience, bjshuman33! It's great to hear that your 5k service was performed quickly and that you had a professional interaction with the service advisor. Planning for future maintenance is always a good idea, and it's wonderful that you found the experience both pleasurable and timely. If you have any further questions or need assistance in the future, don't hesitate to reach out.

Tri State Nissan responded

Thanks, Sounds like they treated you like royalty! Who knew getting your car serviced could feel like a spa day? Keep enjoying that top-notch treatment!

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

Tri State Nissan responded

Thank you for sharing your experience with us, Mark! We're glad we could assist you during a difficult time and provide the support you needed. Our team is always here to help, and we appreciate your loyalty and trust in us. If there's anything else we can do for you, please don't hesitate to reach out.