Josh Rice

I want to recognize Jimmy the service manager. There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery b There was an issue with my Jeep that was a mystery to most which would have warranted a 1 star rating.Now I don’t know if Jimmy solved the mystery but he did ensure the issue was fixed. From Day 1 of him finding out about it, he was compassionate, honest and handled the situation not only with care but with a sense of urgency. Thank you much for making both my husband and I feel important and as a valued customer. Also a special Thanks to Josh as well. He was the first one in the line of fire but he was patient and understanding and helpful to point me in the right direction of who could and would resolve this problem. Lastly Debbie thank you! you were very pleasant to work with. Sincere Thanks! Kimberly Woodward More

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Josh was very professional. Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! Work is diagnosed and corrected in a timely fashion. I would highly recommend Gastonia Dodge! More

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Josh is a fam fav and the only one we work with at GCDJR. Always a pleasure to deal with, understanding, quick and thorough with our vehicles. Always entertains my thoughts and questions on things that "migh Always a pleasure to deal with, understanding, quick and thorough with our vehicles. Always entertains my thoughts and questions on things that "might" need to be done :) Thanks Josh! See you next time! More

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I had the best experience at the dealership. They were prompt and very friendly. The staff took great care of my jeep. The waiting area is clean and comfortable They were prompt and very friendly. The staff took great care of my jeep. The waiting area is clean and comfortable More

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I think this is a top notch dealership. Everyone in the service department is friendly and helpful. The waiting area is clean and comfortable. Please keep up the great work!! Everyone in the service department is friendly and helpful. The waiting area is clean and comfortable. Please keep up the great work!! More

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I am from out of state and my Jeep was making a funny noise I stopped in and the young lady that helped me was great ( I have forgotten her name) they did not find anything wrong with the jeep but it di noise I stopped in and the young lady that helped me was great ( I have forgotten her name) they did not find anything wrong with the jeep but it did have a recall they fixed. I have to say it was a great Suprise to stop in and be able to be seen soon after i got there More

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They care about your car. They consider the people with free, good snacks. They make you feel comfortable to leave your car with them. They consider the people with free, good snacks. They make you feel comfortable to leave your car with them. More

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It is convenient. My nephew takes it to work and brings it home for me. He does what needs to be done. Icome by and pay. I am treated like family. My nephew takes it to work and brings it home for me. He does what needs to be done. Icome by and pay. I am treated like family. More

by ljbolin Verified Customer Verified Customer

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Awesome thoughtful caring always thinking of the customer professional clean snacks provided service department excellent staff awesome professional clean snacks provided service department excellent staff awesome More

by emily.punch Verified Customer Verified Customer

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It took me 2 hrs to get an oil change. Who wants to do that? Who wants to do that? More

by vicente0 Verified Customer Verified Customer

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