Josh Pippin
Josh Pippin at Jim Norton Toyota Tulsa
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Josh Pippin

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Josh Pippin

July 15, 2024

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The service has been very courteous and they also provided transportation to me as needed More

by THOBBS32
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Service Time
Recommend Dealer
Yes
Jul 16, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and taking the time to share your positive experience with us! We appreciate your kind words about our courteous service and transportation assistance. We look forward to welcoming you back and providing excellent service in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

June 15, 2024

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Josh Pippin always is a pleasure to work with. Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for s More

by swbfireman
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us! We appreciate your kind words about Josh and our service team. It's great to hear that he provided excellent service and helped ensure your vehicle maintenance needs were taken care of promptly. We look forward to assisting you again in the future at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

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Very trustworthy dealership that will not take advantage of you. This place is clean, very well organized and the staff are very friendly. I would definitely recommend. More

by CHARLES.GIBSON.JR
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Recommend Dealer
Yes
Jun 14, 2024

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for the glowing review, Charles! We pride ourselves on trustworthiness, cleanliness, and friendly staff. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 11, 2024

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Service department is easy to deal with & keeps you well informed on whats going on with your vehicle. More

by allenetchison
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Recommend Dealer
Yes
Jun 12, 2024

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback, Allen! We're glad to hear that you found our service department friendly, efficient, and informative. We appreciate your business and look forward to assisting you with your vehicle in the future. See you next time at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

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Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. More

by paul1049
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Recommend Dealer
Yes
Jun 10, 2024

Jim Norton Toyota Tulsa responded

Thank you, Paul, for your positive review! We appreciate your kind words about our service at Jim Norton Toyota. We strive to provide excellent communication and service without any unnecessary sales tactics. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

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In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More

by jmabry50
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Recommend Dealer
Yes
Jun 05, 2024

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review of Jim Norton Toyota! We're thrilled to hear that you are extremely pleased with our dealership and that Josh has been providing you with exceptional service. We appreciate your continued loyalty and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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I have only encountered 3 of the service department people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take ti More

by Olympic12
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Recommend Dealer
Yes
Jun 04, 2024

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. They have been shared with our management team for further review. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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Great job to my service team representing your company have a wonderful day and thanks again More

by kwfields12
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Recommend Dealer
Yes
Jun 04, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and 5-star review! We're delighted that our service team provided you with a great experience at Jim Norton Toyota. We appreciate your feedback and look forward to seeing you again in the future. Have a wonderful day! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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I have been a Jim Norton customer for 10 years. Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine conce More

by jamesgarrett30
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Recommend Dealer
Yes

Other Employees Tagged: Joey Ryan

Jun 04, 2024

Jim Norton Toyota Tulsa responded

Thank you for being a loyal customer for the past 10 years, James! We truly appreciate your feedback and are thrilled to hear about your excellent experiences with us. We're glad that Joey provided clear explanations and genuine concern for resolving any issues. We look forward to serving you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

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Always polite and helpful. Communicates well and always quick and timely. I plan to use Josh each time that I can. More

by pdbagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Jim Norton Toyota Tulsa responded

Thank you for your kind words and positive feedback about Josh! We are delighted to hear that you had a pleasant experience with us at Jim Norton Toyota. We look forward to assisting you with your vehicle needs in the future. Feel free to reach out anytime! Sincerely, Courtney, Jim Norton Auto Group

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