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Josh Pippin
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63 Reviews
63 Reviews
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63 Reviews of Josh Pippin
June 15, 2024
Josh Pippin always is a pleasure to work with. Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for s Being from out of town I never know when I may be coming to the area at a time when I’m do service work and Josh always helps get my vehicle in for service. More
by swbfireman
Verified Customer
Helpful 
June 13, 2024
Very trustworthy dealership that will not take advantage of you. This place is clean, very well organized and the staff are very friendly. I would definitely recommend. of you. This place is clean, very well organized and the staff are very friendly. I would definitely recommend. More
by CHARLES.GIBSON.JR
June 09, 2024
Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. and not always trying to sell me something I don't need. More
by paul1049
Other Employees Tagged: Greg Foster, Eric Cooper, Zeb Freter, Joey Ryan
June 04, 2024
In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More
by jmabry50
June 03, 2024
Great job to my service team representing your company have a wonderful day and thanks again have a wonderful day and thanks again More
by kwfields12
Other Employees Tagged: David Holmes, Eric Cooper, Dakota Jacoby, Jeff Lauinger, Jeff Cantrell, Rachel Farrell
June 03, 2024
I have been a Jim Norton customer for 10 years. Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine conce Every experience has been excellent. I especially commend service adviser, Joey Ryan, for his clear explanation of all issues and his genuine concern for resolution of all problems. More
by jamesgarrett30
Other Employees Tagged: Joey Ryan
June 03, 2024
I have only encountered 3 of the service department people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take ti people along the way of owning a 4-Runner (three maintenance intervals under my belt as I near the 4th at 20k miles). The short of it is they take time to listen, communication of what is happening as they look over car is great, and you are in control of what they service today or defer until a future date. One thing to note is that I had a cabin filter suggested to replace at the 10k interval. I received the recommendation via text while waiting in the lobby. I approved and regretted it after checking out. My regret came when I took the time to ask how did that get to the point of needing replaced so early? It's important to know I drive only on city roads and my exposure to dust and other particles is limited to paved road driving, and not living or driving through active road construction zones either. The regret was when I was advised it was just a suggestion, not to the point of being needed. Not a failure on their part for a suggestion, I just advise that people having maintenance performed to educate yourselves on what you are reading via the text info, as there are degrees of need that go along with the service being mentioned. More
by Olympic12
Other Employees Tagged: David Holmes, Jeff Cantrell
