Josh Manning
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
35 Reviews
Write a Review35 Reviews of Josh Manning
December 21, 2024
My experience was 110% the best. They were very efficient and detailed with the work I needed done from the time I pulled on from the guy who checked my car in, Angela my service They were very efficient and detailed with the work I needed done from the time I pulled on from the guy who checked my car in, Angela my service team, to my service technician! Thank you so much!!! More
Other Employees Tagged: Angela Christie, Floyd Pilley, Rene Polanco
December 19, 2024
Everything went well with the service check. Completion time was a little longer than normal but okay. The waiting area was good with TV and something to read. Everything went okay. Completion time was a little longer than normal but okay. The waiting area was good with TV and something to read. Everything went okay. More
Other Employees Tagged: Angela Christie, Floyd Pilley
December 19, 2024
I was treated with courtesy and the experience was a good one! Drop off pm is the way to go! one! Drop off pm is the way to go! More
Other Employees Tagged: Angela Christie, Floyd Pilley, Rene Polanco
December 19, 2024
We brought our car in under warranty for a broken assembly bracket on our exhaust system. We were told we hit something on the road and it wouldn’t be covered under warranty. This was not the case an assembly bracket on our exhaust system. We were told we hit something on the road and it wouldn’t be covered under warranty. This was not the case and I explained what happened. We were driving down the road, the muffler fell. We pulled over to see what the sound was decided it was best to get off the interstate. Yes we drug the muffler and tailpipe on the road and that’s what caused further damage but it was not safe to sit and try to fix (no tools and no supplies) in place. We eventually got off the road and was able to secure the exhaust up till we could get to a dealership. Only to be quoted $1800 to fix. Additionally, the worst part was after deciding not to go with this ridiculous price……we were charged a $200 fee to “diagnose” the issue. Completely unfair and extremely poor customer service. We have no plans to ever shop your dealership again or any dealership associated with your conglomerate. Very dissatisfied with this experience. Update-Took it to a local shop this morning and they fixed for less than $50. You should be ashamed of yourself More
Other Employees Tagged: Angela Christie, Rene Polanco
December 12, 2024
Professional and always friendly. Great work everytime, they keep my car running. Thank you guys. Great work everytime, they keep my car running. Thank you guys. More
Other Employees Tagged: Angela Christie, Rene Polanco
December 11, 2024
Great Service and Friendly Staff at this location. Attentive to the customers needs and straight to the point. I recommend this Service Department for all your needs. Attentive to the customers needs and straight to the point. I recommend this Service Department for all your needs. More
December 11, 2024
They never called me about the status of my car after telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. telling me it would be done in 1 day. I called for 5 days and left messages, texted, and emailed. Never got a response. Terrible customer service. More
Other Employees Tagged: Angela Christie, Rene Polanco
December 10, 2024
Great service as always. I have purchased 3 cars there and could not be more pleased. I have purchased 3 cars there and could not be more pleased. More
Other Employees Tagged: Angela Christie, Rene Polanco