Josh Lewis
Josh Lewis at Byers Toyota

Josh Lewis | Page 4

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Josh Lewis

October 03, 2025

Dealership Rating
Employee Rating

My repair estimate was outrageously high. There’s nothing worse than attempt to take advantage of someone. Your estimate 844$ the same repair at another shop 300$. Horrible More

by runningrheino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gynnae Britton

Oct 06, 2025

Byers Toyota responded

Thank you for taking the time to share your feedback with us. I sincerely apologize that our estimate didn't meet your expectations and that you felt we were trying to take advantage of you. That is absolutely not our intention and I understand your frustration with the price difference you experienced. We'd appreciate the opportunity to review your specific repair with you directly to better explain our pricing and ensure you have all the information you need. Please feel free to contact us so we can discuss this further and work toward a better understanding. We value your feedback as it helps us improve our service.

October 01, 2025

Dealership Rating
Employee Rating

They did good job rotating tires but did not wash car that my wife asked them to. More

by jamato1
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Oct 02, 2025

Byers Toyota responded

Thank you for taking the time to share your feedback about your tire rotation service. We're glad to hear that our team did a good job with the tire rotation. I sincerely apologize that we missed providing the car wash service your wife requested. This oversight doesn't reflect our usual attention to detail, and we take full responsibility for not meeting your complete service expectations. We'd appreciate the opportunity to make this right. Please give us a call so we can discuss how to better serve you on your next visit and ensure all your service requests are properly addressed. Thank you for choosing us for your automotive needs.

September 30, 2025

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Employee Rating

I have used the Byers team for years, always friendly people and good service and quality delivered. More

by jhamilton80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Byers Toyota responded

Thank you so much for your kind words and for being a loyal customer for so many years. We're thrilled to hear that our team has consistently provided you with friendly service and high-quality results. We truly appreciate your continued trust in us and look forward to working with you again soon.

August 30, 2025

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Employee Rating

Quick service, knowledgeable personnel. Great to deal with. Had all the answers to my questions. Thank you More

by Foamcapt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Sep 12, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with quick service and answer all your questions. Our staff takes great pride in their knowledge and expertise, so your kind words really mean a lot to us. We appreciate your business and look forward to helping you again in the future!

August 21, 2025

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Employee Rating

Friendly, fast, and efficient. Scheduling on line was easy-to-use. Availability was very nice. More

by jjtruluv328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Tom Mitchell

Aug 25, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team provided friendly and efficient service, and that our online scheduling system made things easy for you. Your feedback truly means the world to us and motivates our team to keep delivering excellent service. We appreciate you choosing us and look forward to serving you again soon!

August 10, 2025

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Employee Rating

When I arrived for my appointment there was no wait, no backup of overbooking. The service tech was pleasant, engaging and knowledgeable. He corrected the computer connection with my phone easily and imm More

by N.r.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Matt Moloney

Aug 21, 2025

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that everything went smoothly from the moment you arrived. It's great to know our service tech was able to quickly resolve your phone connection issue and that you were pleased with the overall service and wash. Your feedback truly means the world to us, and we look forward to providing you with the same excellent experience on your next visit.

August 09, 2025

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Employee Rating

I like the location and employees are very friendly and helpful. I will use them again. More

by sussery
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Aug 21, 2025

Byers Toyota responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our location convenient and that our team made such a great impression with their friendly and helpful service. Your kind words mean the world to us and we'll be sure to share your feedback with the team. We look forward to serving you again soon!

August 09, 2025

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Employee Rating

Always friendly and do great service. Always easy to get an apppintment when I need one. More

by howitzma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Aug 21, 2025

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you consistently have a great experience with our service and find it easy to book appointments. We truly appreciate you and look forward to seeing you again soon.

August 07, 2025

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Employee Rating

Very friendly and helpful with our vehicle needs. We appreciate not being harassed about extra services that we did not call for. We hope that it continues in the coming visits. More

by jnkmil96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Aug 08, 2025

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear you had a positive experience and felt comfortable during your visit. Providing friendly and hassle-free service is always our goal, and we look forward to continuing to meet your expectations in the future. See you again soon!

July 31, 2025

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Employee Rating

Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Aug 04, 2025

Byers Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our team and found our service helpful and efficient. Your satisfaction means everything to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

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