Josh Lewis | Page 13

Byers Toyota responded

Thank you for your review and feedback about Byers Toyota. We are sorry to hear that you had a negative experience with our dealership. Our customer relations is always our top priority and we aim to provide all customers with satisfactory service when they visit us. We appreciate your bringing this to our attention as we take any feedback seriously. We will look into what happened so that we can address the issue and make sure our customers have a satisfactory experience in the future. If there is anything else we can do to make it up to you, please let us know.

Byers Toyota responded

Thank you for your glowing review of Byers Toyota and our personnel! We strive to provide fast, courteous service to all of our customers, so it's gratifying to hear that we hit the mark in that regard. We pride ourselves on providing excellent customer service and getting services completed quickly –– both are essential ingredients for customer satisfaction. I'm delighted that we succeeded in that regard and served you well. We look forward to serving you again should you need service on your vehicle or looking for a new car down the line.

Byers Toyota responded

Thank you so much for your review of Byers Toyota. We are so glad to hear that we have been able to provide you with a positive and trustworthy car service experience! Our team is dedicated to providing the highest quality service to our customers and it seems that commitment has shone through in your visit. We would love to continue providing you with our services, so please do not hesitate to reach out if there is ever anything else that we can do for you! Thank you again for taking the time to share your feedback.

Byers Toyota responded

Thank you so much for this wonderful review, Joel! We are glad to know that your experience was quick, friendly, easy and even included a cup of coffee from our waiting room! Good service is our top priority and we are delighted to hear that we achieved it. We look forward to welcoming you back again soon and being a part of all your vehicle needs. Have an excellent week!

Byers Toyota responded

Thank you for your kind words about Byers Toyota! We are grateful for your loyalty and always strive to make our customers feel like VIPs. It is so encouraging to hear that we have exceeded your expectations of customer service and it makes us more motivated than ever to continue providing outstanding service. Our team is delighted to receive this feedback from you, thank you for taking the time!

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Thank you for choosing Byers Toyota for your service needs, and for taking the time to review your experience! We truly appreciate the five-star rating. It's great to hear that you were seen promptly and your issue assessed right away. Our team has been highly trained to identify warranty-related issues quickly and accurately. We're pleased that we could get you in and out of our shop with little fuss. Should any other auto concerns arise on the journey ahead, please don't hesitate to reach out - we are always here to help! Again, thank you for being our customer and have a great day.

Byers Toyota responded

Thank you for the glowing review! We are so grateful to have been your dealership of choice for 20 years and delighted that we have earned your trust with our service. Our friendly, attentive staff is committed to customer satisfaction and reliability. We are also proud to provide quality Toyota products. We look forward to continuing to provide the same exemplary service and products in the future.