Josh Lewis
Josh Lewis at Byers Toyota

Josh Lewis | Page 10

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
381 Reviews
4.8

381 Reviews

Write a Review

381 Reviews of Josh Lewis

August 03, 2024

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Employee Rating

Tire indicator light on for over a year. Went to Byers multiple times (alignment & rotation/balances). They said each time error light would clear with few miles of driving. Never did. Took More

by DIANA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2024

Byers Toyota responded

We're happy to hear that you had a positive experience at Byers, and we appreciate the time you took to leave us a review. I'm sorry for the trouble you had with your tire indicator light. We always strive to provide accurate diagnoses and efficient repairs, so I apologize this was not the case for you. We will be passing along this feedback to our service team so they can make improvements in their process. We hope to see you again soon and regain your trust as a reliable service provider. Thanks again for choosing Byers!

July 19, 2024

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The staff are always right there to greet you with a smile. Friendly, bright environment and quick in & out service. More

by PPATTERSON0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Pam Bishop, Tara Farmer

Jul 22, 2024

Byers Toyota responded

Thank you so much for your kind words and positive review! We are thrilled to hear that our team provided exceptional service during your visit to Byers. Our staff takes great pride in creating a warm and welcoming environment for our customers. We're also happy to hear that our quick service was able to get you in and out in a timely manner. We appreciate your feedback and look forward to seeing you again soon at Byers. Have a wonderful day!

July 06, 2024

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very professional and knowledgeable and excellent personality. always ready to get your vehicle in as soon as you pull in. More

by chipps
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Butch Chipps, Tara Farmer

Jul 08, 2024

Byers Toyota responded

We appreciate your kind words and feedback about your experience at our dealership. Our team makes it a priority to provide prompt, friendly and knowledgeable service to each and every customer. Thank you for recognizing our efforts, it means a lot to us! We look forward to seeing you again soon. Safe travels!

June 07, 2024

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Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton, Tyler "Ty" Barlow, Dominic Decaro , Pam Bishop, Josh Chadwick, Tara Farmer, Matt Moloney

Jun 17, 2024

Byers Toyota responded

Thank you so much for your kind words about our service at Byers! I am pleased to hear that our team was able to provide you with helpful and trustworthy assistance in addressing your vehicle's needs. Our goal is always to inform and educate our customers so they feel comfortable with how and why they are spending their money. We appreciate your business and look forward to serving you in the future!

June 03, 2024

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Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Pam Bishop, Tara Farmer

Jun 04, 2024

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

May 24, 2024

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I have used Byers Toyota for 15 years, having moved from CA. The service and educations of service has always been exemplary. GAENNAE BRITTON I trust implicitly. Since I am a senior, GAENNAE gives me a pl More

by herosheart65
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Tara Farmer

May 28, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota as your preferred dealership for the past 15 years, we appreciate your loyalty and trust. We are delighted to hear that your experience with our Service Advisor, Gaennae Britton, has been exemplary and you have found her to be trustworthy. Providing excellent service and education is crucial to us and we are pleased that we have met your expectations. As a senior myself, I can understand the importance of having a plan for future services and I'm glad Gaennae has been able assist you in this regard. Thank you again for your kind words and support, we hope to continue serving you for many more years to come!

May 03, 2024

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Employee Rating

Tara is great. She has been helpful, honest and pleasant to work with on our two tundra trucks. So nice to have great customer service!!! More

by PSLARSEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Pam Bishop, Tara Farmer

May 10, 2024

Byers Toyota responded

Thank you for your kind words about our team member, Tara. We are delighted to hear that she provided you with helpful, honest and pleasant service while assisting you with your two Tundra trucks. We strive to provide excellent customer service and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future at Byers Toyota!

May 02, 2024

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Employee Rating

Fantastic service! The techs and advisors here rock, wouldn’t take my car anywhere else. Love the Byers family! More

by agorsuch
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton, Tyler "Ty" Barlow , Pam Bishop, Josh Chadwick, Tara Farmer, Matt Moloney

May 02, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota for your car servicing needs! We truly appreciate your positive feedback and are delighted to hear that our team provided you with fantastic service. Our technicians and advisors work hard to ensure the satisfaction of our valued customers like you. We look forward to serving you in the future!

May 01, 2024

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Awesome, as always ready for you, efficient and always a pleasure to work with. Highly recommend them More

by timothymcdonnell350
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Pam Bishop, Tara Farmer

May 07, 2024

Byers Toyota responded

We truly value your continued loyalty to Byers Toyota! Thank you for taking the time to leave us such a positive review. We love hearing that our team was able to provide efficient, friendly service during your visit. Our goal is always to make sure our customers have the best experience possible, so your recommendation means the world to us. We look forward to providing you with exceptional service and keeping up the high standards we are known for. Thanks again!

April 27, 2024

Dealership Rating
Employee Rating

Service center awesome Josh is very helpful and an asset to your company. He is what customer service should be about. More

by Joseph.barr550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Byers Toyota responded

Thank you for taking the time to share your positive experience with Josh at Byers Toyota! Your kind words mean a lot to us and we will definitely pass along your feedback to Josh and our service team. At Byers, we strive to provide top-notch customer service and it's great to hear that Josh's helpfulness made a difference during your visit. We are lucky to have him as part of our team! Thank you for choosing Byers Toyota and we look forward to seeing you again in the future.

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