Josh Kumpe

Overall a very nice experience. A few communication errors. At sales and service dept. Will recommend Colby and Skyline to others A few communication errors. At sales and service dept. Will recommend Colby and Skyline to others More

by RAY.JOANN Verified Customer Verified Customer

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The body shop didn’t complete the work requested. The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts de The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts department and the body shop. I had to bring the parts over from parts department to the shop. On an unrelated transaction with the parts department I called to order a part for my f250 they said it was in stock I asked if they would put in will call for next day, no problem. I drove over from Dallas to pick it up and the gal at the desk said that part will need to be ordered and it would be in the next day. Another trip back and forth. O boy 😳 More

by 74lillam Verified Customer Verified Customer

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Got my car back after 3 months (was told maybe a little over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have it towed home. They have it back and can’t seem to tell me what’s wrong with it but insist they don’t believe it has anything to do with the work they had done on the car. My car was not having these issues prior to dropping it off. They also gave me my car back without the front license plate. Hoping it’s not another month before I get my car back. More

by Tmen Verified Customer Verified Customer

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Many years ago, as a young single woman, I purchased a new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not expecting much the first time we purchased with Skyline. We bought a new F250 in late 2018, and just a few months ago a new F350. I have had nothing but EXCELLENT after-purchase service at Skyline from almost everyone (nothing is 100% 100% of the time) with whom I have interacted! I will always give them my business in the future. Way to go, Skyline! I proudly bear your name on my license plate frame. A special thanks to Don in Sales who has made purchasing 2 trucks with all my customization requests so easy, Jeff in Finance (who handled transferring our vehicle warranty to a private purchaser), Nicholas in parts who has gone out of his way to get me what I wanted, Jon in Service who absolutely knocked himself out to find and silence a noise in my 2019 which no one else could, Josh in the body shop who did a little extra for me while applying a trim piece, and so many more, some whose names I did not know and some whose names (forgive me) I cannot recall at the moment. More

by JEMCKENNEY Verified Customer Verified Customer

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