Josh Klein | Page 7

When we first walked in, 3 employees looked up at us and looked away. They ignored us so customer service was a bit of a turn off. One guy standing by his coworker even looked at us twice and another guy ke looked away. They ignored us so customer service was a bit of a turn off. One guy standing by his coworker even looked at us twice and another guy kept pacing ahead of us, playing on his phone. It was a bad first impression and we considered leaving. However, we worked with Bob Hill and Josh from finance. They were welcoming, friendly, and checked on us. Bob and Josh were great to work with and they were kind during the entire process! It was nice that they asked questions about the family and kids. More

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They made it easy to purchase a very beautiful IS350 F Sport in a timely fashion. Sport in a timely fashion. More

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Dealership had a lot of inventory and our sales person, Bob Hill, was super helpful and very knowledgeable! Lexus Wade helped us understand all of our new car’s tech. We felt well taken care of! Bob Hill, was super helpful and very knowledgeable! Lexus Wade helped us understand all of our new car’s tech. We felt well taken care of! More

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There are too many adjectives I could use to describe about Isaac and the dealership. We are very happy with the purchase of our SUV RX350L. Isaac was very helpful and knowledgeable in answering all of o about Isaac and the dealership. We are very happy with the purchase of our SUV RX350L. Isaac was very helpful and knowledgeable in answering all of our questions. He seemed a very genuine person and was there for us every step of the way. Outstanding friendly approach to the customers; one of the the best experiences we had dealing with Dealerships. It seemed like they all got the training about the number one thump of rule of Customer satisfaction or ‘Customer comes first’ for a successful business. Wade is very passionate, communicative and enthusiastic about his work and his technical knowledge about the cars are amazing. JJ was very helpful and explained/explored the best various options to complete our paperwork. The entire experience was a pleasure and we will definitely recommend to others. More

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I could not be happier with my choice to go to Lexus of Brookfield for my car purchase. Brookfield for my car purchase. More

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We had a wonderful experience with Al. We came in looking for a vehicle that wasn’t in stock, but instead of just sending us on our way, he showed us some other options that we might be in We came in looking for a vehicle that wasn’t in stock, but instead of just sending us on our way, he showed us some other options that we might be interested in. He was not pushy or overbearing, but instead really listened to what we were looking for. I think he knew exactly what we wanted even more than we did. We are thrilled with our purchase and the service we received. We can’t wait to buy our next car here from Al! More

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The experience was excellent. Isaac listened to my needs and found a match. His approach was straightforward and honest, which I really appreciated. Isaac listened to my needs and found a match. His approach was straightforward and honest, which I really appreciated. More

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Bob Hill was extremely helpful, patient and made the whole car buying experience worry and hassle free. He truly goes the extra mile for his customers. I would highly recommend working with Bob again! whole car buying experience worry and hassle free. He truly goes the extra mile for his customers. I would highly recommend working with Bob again! More

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Bought a car from out of state and Al was very helpful between the paperwork and showing the car, overall great experience between the paperwork and showing the car, overall great experience More

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Fantastic dealership. Top to bottom. Extremely friendly staff, tasty snacks and a very very clean dealership. I’ve been working here with team LOB for just over 4 years. Top to bottom. Extremely friendly staff, tasty snacks and a very very clean dealership. I’ve been working here with team LOB for just over 4 years. More

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