Josh Johnson
Service Director
Maserati Alfa Romeo of Wilmington Pike
99 Wilmington Pike
Chadds Ford, PA 19317
79 Reviews
Write a Review79 Reviews of Josh Johnson
December 27, 2024
customer service and the people there were extremely nasty to us. I would never come back nasty to us. I would never come back More
Other Employees Tagged: Jamie Difebo, Keith Harper
December 16, 2024
After calling and reviewing recommended services based on miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change miles with the service team, a oil change was the only need. After driving up and waiting (my choice) I was charged for more than just an oil change. I certainly understand brakes and a tire, however I do my air filters as well as cabin filter myself. Not sure why it cost more that the $1900 for the oil change. A tad dissapointed. More
Other Employees Tagged: Service mechanic was great with the videos needed.
December 15, 2024
Polite, knowledgeable, friendly when checking in. Made a special appointment for me on a Saturday. Quick service turnaround. Made a special appointment for me on a Saturday. Quick service turnaround. More
Other Employees Tagged: Jamie Difebo
December 09, 2024
Everytime I go into this dealership I’m always welcomed & enjoy my time . They always take care of me & I don’t want to go to anybody else because of it enjoy my time . They always take care of me & I don’t want to go to anybody else because of it More
Other Employees Tagged: Jamie Difebo, Keith Harper
December 07, 2024
Their customer service is awful. After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It was Alfa USA who intervened and got my care returned to me. More
Other Employees Tagged: Jamie Difebo
December 07, 2024
I love this place so much. I can not wait to recommend to everyone I know. I can not wait to recommend to everyone I know. More
Other Employees Tagged: Jamie Difebo , Steve Sapp.
December 07, 2024
Made recommendations for my car that were urgent but didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service providers. More
December 03, 2024
Great service from the service department. Very professional and accommodating. Always a pleasure. Thank you again. Very professional and accommodating. Always a pleasure. Thank you again. More
Other Employees Tagged: Jamie Difebo , Michael Lawson