Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison

Josh Hyams | Page 4

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
90 Reviews

Dealership Experience

3 yrs, 7 mos

4.9

90 Reviews

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90 Reviews of Josh Hyams

September 28, 2025

Dealership Rating
Employee Rating

I have only owned Mazda since 2016. The CX5 has met all our needs. A well-made vehicle. Regular maintenance and very reliable. Smooth ride with many practical safety features. Love i More

by JOHNTWHALEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Right after I love my Mazda, I love the Russ Darrow dealer service for keeping me safe and confident on the roads. There is nowhere else I would consider maintaining my Mazda. From the moment I schedul More

by elainesmailbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Everyone was friendly and professional. I arrived early and they were able to take my car as soon as I arrived. Service was fast and the videos were informative. More

by KAREN.NIELSEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda Madisom delivers efficient, fast, and professional service from scheduling to repair. Very satisfied. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

September 15, 2025

Dealership Rating
Employee Rating

I had a great experience at this Mazda dealership, the video inspection was very helpful and my vehicle was serviced in good time. I have not had any problems following my visit! More

by kaleyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

September 14, 2025

Dealership Rating
Employee Rating

Great service, explained everything, and answered all of my questions. Timely service, easy to schedule, and onvenient location. More

by JPINNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

September 12, 2025

Dealership Rating
Employee Rating

Service was on time and quick as I have experienced before. The TV entertains and the snacks taste good More

by annetteglasser
Recommend Dealer
Yes
Sep 12, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

August 26, 2025

Dealership Rating
Employee Rating

Everyone who I have encountered at this dealership has been nothing but kind and helpful. Initially got my car at another Mazda dealership in Milwaukee which was a fiasco in and of itself, but throughout More

by daniels.emily98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

Things went really great. Leah is the best! Professional, knowledgeable, competent, and so easy to communicate with. It was a pleasure being at Mazda. Thank you Leah! More

by LUVURFAMILY1970.SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling

Aug 19, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

Quick oil change. Snacks were good. They need better tv channels on in the waiting area. More

by JCZARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

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