Josh Gonzalez | Page 17

Excellent customer service AND the use of Uber made my life a lot easier, very convenient. life a lot easier, very convenient. More

by JULIEBAROCAS1 Verified Customer Verified Customer

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They had my car for over 3 weeks for a recall from Hyundai. I asked many times about loaner, I never got it. My assoiciate never called me. Spoke to the manager, he didn't do what he promised. Only a Hyundai. I asked many times about loaner, I never got it. My assoiciate never called me. Spoke to the manager, he didn't do what he promised. Only assoiciate I recommend if you want great friendly customer service would be Linda. She is the only one that is worth it in there. More

by MONICA4373 Verified Customer Verified Customer

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Professional and courteous service. Everything explained thoroughly and I knew what to expect. Clean and organized facility. Everything explained thoroughly and I knew what to expect. Clean and organized facility. More

by MIKE0227 Verified Customer Verified Customer

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We have been customers at this dealership for about 10 years now. We have always had a great experience. years now. We have always had a great experience. More

by DONNAMH67 Verified Customer Verified Customer

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Despite repairs to the dealership, the staff was completely professional, keeping us informed on our progress. Friendly. Courteous. completely professional, keeping us informed on our progress. Friendly. Courteous. More

by BBAGDZINSKI Verified Customer Verified Customer

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i got the car back with 4 different tire pressures, 47,29,32,31, small detail but should never happen. Charging me to use my credit card is not acceptable. 47,29,32,31, small detail but should never happen. Charging me to use my credit card is not acceptable. More

by WHAUPT0 Verified Customer Verified Customer

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They are remodeling there building, the trailers they have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat w have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat was gone, people were standing against the wall. I went into the sales trailer to sit and wait while my car was being serviced. My Service advisor was Good, the appointment center was NOT, they told me if I arrived early, I might be able to get a loaner for a RECALL AND Oil change. Mind you, I had to wait 7 weeks for this appointment to do both. I was told multiple times we have over 11,000 customers, I don't care, all I would like is a loaner when I drop my car off and be able to set an appointment with in a few weeks, I think this is reasonable. I have a 50 minute drive to your dealership and prefer not to wait 2+ hours while work is being performed on my car. GET MORE LOANERS. More

by steve@themalikteam.com Verified Customer Verified Customer

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My car was in service since 12/13/2024. When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said th When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said they have the pictures I emailed them and they would get back with me today. I never heard from them today. The loaners were given to me very dirty inside and outside. More

by PADRONMARIA Verified Customer Verified Customer

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Good people. Very professional, knowledgeable and courteous. James Ruis and all the others involved. I have 3 cars with you and have recommended others to you. Very professional, knowledgeable and courteous. James Ruis and all the others involved. I have 3 cars with you and have recommended others to you. More

by SABREPHOENIX Verified Customer Verified Customer

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The Horn was stop working. and was repair the same day,,and the regular service oil change.. and was repair the same day,,and the regular service oil change.. More

by SOPHYARIAS Verified Customer Verified Customer

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