Josh French

Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everything that was supposed. All around great experience. More

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Josh was quick, efficient and friendly. He was also able to answer a question I had about my Bluelink while I was there as well. Thanks, Josh! He was also able to answer a question I had about my Bluelink while I was there as well. Thanks, Josh! More

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THEY HAVE A VERY GOOD TEAMS AND SERVICE, THE FUTURE. THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR More

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I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

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Good job as always and I want to say thank you to Joshua and Stan. They are very professional and nice people! and Stan. They are very professional and nice people! More

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The service on my vehicle was done in a timely manner and everyone was very polite. Before I knew it my car was all set. Thank you! everyone was very polite. Before I knew it my car was all set. Thank you! More

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I have been going to this dealership for the last 15 years and have always had fast and professional quality service. I will definitely use Herb Chambers Hyundai in the future. years and have always had fast and professional quality service. I will definitely use Herb Chambers Hyundai in the future. More

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Great service and car support. Thorough in maintenance, oil change, tire rotation etc…. Scheduling easy with app. Thorough in maintenance, oil change, tire rotation etc…. Scheduling easy with app. More

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Another bad experience at Herb Chambers of Auburn. Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes. Her antifreeze is at the minimum line. Joshua said that you don’t want it higher than that when the car heats up. I don’t know if that’s correct. Wiper fluid chamber is empty. He said that should have been filled. The same thing happen to me in April. Wiper fluid empty and antifreeze level was significantly below the minimum level when I got the car home. I was told where I could buy the recommended antifreeze by the young woman who was the service advisor. The quality of their service has deteriorated significantly. Now I need a local mechanic to check if everything else was done. Avoid Herb Chamber service department at all cost! More

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Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers Service technicians go extra miles to explain all available alternatives to customers More

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