Josh Fairbanks

DO NOT RECOMMEND! !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my !!!!!!!!!!!!!!DO NOT RECOMMEND!!!!!! Very Bad Business!!!!!!! I Brought my vehicle into there service center for an oil change and mechanic nipped my radiator and broke it for some reason. They replaced my factory radiator with an off market radiator and was told my vehicle fixed and ready.. Upon driving my vehicle home my car went to running hot so I turned back around and took it back to them just for them to say they forgot to replace my hose to radiator 🤦‍♂️🤦‍♂️🤦‍♂️ I didn’t feel safe with them working on my vehicle anymore so I told them to transfer my car to Mercedes dealership and they refused to transfer my car and I was told that they fixed my car again and that I had to take my car back or I can trade it in. So I decided to look into trading my vehicle in to them in which they checked my credit 6 times which left multiple hard iniquities on my credit report.. So unfortunately I had no choice but to trade my dream Mercedes Benz truck in to them cause they hurt my credit report and I did not feel safe driving that vehicle again. I was not given any discount or any special discount on the vehicle I traded for or was not treated with the proper care I should have been treated with after there mistakes they made… I took my Dream car Into there professional mechanics for an simple oil change and left there with an ugly long dodge jeep truck.🤦‍♂️🤦‍♂️ They screwed me with no care in the world and the general manager was the one holding the screw driver🤷🏾‍♂️ Long as I love I will never in my life go back there I don’t care if I had to walk around I will never spend my money there or with other local dodge dealerships because it’s an family oriented business.. Tried to speak to HR department but never get an answer or never receive a phone call back after leaving multiple messages… Very bad experience with no remorse or sympathy from the service manager or from the general manager.. More

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Always a great experience they get my work done fast and correctly and notify me if anything else I need to take care of correctly and notify me if anything else I need to take care of More

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Staff were very nice and mechanics were thorough and informative! Thanks for the pleasant experience! informative! Thanks for the pleasant experience! More

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Add an excellent experience on repairs to the vehicle. Timely manner, everything was done properly. And be more than happier, hopefully that I don't have to, but if I have to I will take my vehicle for re Timely manner, everything was done properly. And be more than happier, hopefully that I don't have to, but if I have to I will take my vehicle for repairs there again. More

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The service department is great. They are very detailed and always follow up and provide the best recommendations. They are very detailed and always follow up and provide the best recommendations. More

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Amazing service department , friendly and reliable. I suggest giving them a try. They are fast and helpful I suggest giving them a try. They are fast and helpful More

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Excellent sales agent very polite and professional 👍 the best in the game Also quick loan approval. the best in the game Also quick loan approval. More

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Fast buying no hagles friendly service is great fair pricing and leasing no problems at all pricing and leasing no problems at all More

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They were very fast, I did not need to wait for a very long time long time More

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Professional staff, utilized a team approach, cared about customer, and were responsive to concerns of customer customer, and were responsive to concerns of customer More

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