Josh Durdaller
Service Advisor
Safford Brown Hyundai Fairfax
10925 Fairfax Boulevard
Fairfax, VA 22030
93 Reviews
Write a Review93 Reviews of Josh Durdaller
December 18, 2025
Good service and customer care. Everything well explained and done quite quickly. Dropped the car at night and next afternoon it was ready I was the 60 miles revision. Everything well explained and done quite quickly. Dropped the car at night and next afternoon it was ready I was the 60 miles revision. More
December 13, 2025
Evaluation and service was extremely professional. Communication was fantastic. Grateful to have our car fixed and Safe again. Thank you. Communication was fantastic. Grateful to have our car fixed and Safe again. Thank you. More
Other Employees Tagged: Alix Webb, Ricky Bush , Derek
December 13, 2025
We had a problem with a service at the dealership before we went on a long trip. We were able to nurse the vehicle through the trip and get it back to the dealer, who remedied the situation at no additiona we went on a long trip. We were able to nurse the vehicle through the trip and get it back to the dealer, who remedied the situation at no additional cost. We own three cars of this make that will all continue to be serviced by this dealer. Value is important but value without integrity means no customer loyalty. You’re integrity has earned our continuing business. More
Other Employees Tagged: Alix Webb, Ricky Bush , Woods
December 12, 2025
Great People. Alix is awesome. Nice and knowledgeable staff personnel. Try to get you in and out as quickly as possible Alix is awesome. Nice and knowledgeable staff personnel. Try to get you in and out as quickly as possible More
Other Employees Tagged: Don Barker, Alix Webb, Ricky Bush
December 11, 2025
The service department is poorly managed. Dropped my car off at 645am on a Friday, got a phone call at 12:30 to approve basic work…nothing had been done at this point. I called to follow up a Dropped my car off at 645am on a Friday, got a phone call at 12:30 to approve basic work…nothing had been done at this point. I called to follow up at 2:30 pm…was told technician was on an extended lunch…I called again at 4:45pm told car would be ready until next day. received a call Saturday morning at 845am that the car was done but I would not be allowed to pick it up due to some processing with assurant (program purchased w/ the brand new car at this dealership) and that it would most likely be Tuesday. I got it taken care of and picked up my car…there are so many other incompetent details of this visit to list. long story short, don’t go to this dealership for service. don’t buy a car from this dealership, because you will be tied into returning to this dealership for maintenance. More
Other Employees Tagged: Alix Webb, Ricky Bush , Chyrisse
December 08, 2025
Great experience from start to finish! The sales team was friendly, honest. Highly recommend this dealership! The sales team was friendly, honest. Highly recommend this dealership! More
Other Employees Tagged: Don Barker
December 07, 2025
I’ve been going to this dealership for a long time and really appreciate their consistently great work and customer service. Josh Durdaller is exceptional in every way. He’s thorough, friendly, and is alw really appreciate their consistently great work and customer service. Josh Durdaller is exceptional in every way. He’s thorough, friendly, and is always able to answer any questions. I also appreciate Alix Webb stepping in during my last appointment to help me out when Josh was unavailable at one point. She’s always someone who’s consistently excellent to work with. Although they’re going through a major renovation, they’ve figured out a way to make dealing with them quite easy. More
Other Employees Tagged: Alix Webb , The woman who checked me out was quick and very friendly. I appreciate her help.

