Josh Collins

First of all I have a wonderful experience with my salesperson Josh, he was a young gentleman who was very professional and eager to show me the vehicle. Unfortunately that was the last good experienc salesperson Josh, he was a young gentleman who was very professional and eager to show me the vehicle. Unfortunately that was the last good experience I had with this dealership. from there on everything has been a battle, from negotiating the price which the manager was willing to literally let me walk out the door before he gave me their best price and pull me back into the dealership I thought we were past the days of playing games at a car dealership but apparently Riverside is not. Once I purchase the vehicle I made a phone call 13 days after buying the vehicle asking if they would cover a wheel alignment and tire balance because I get a severe shimmy between 52 and 65 mph the manager of the sales department said they could not cover it because I had bought the vehicle 3 weeks earlier reminder I only purchase a vehicle 13 days earlier not 3 weeks. Not a big deal I went and took it to a different mechanic shop and they did agree the wheels needed to be balanced and the vehicle aligned and it was $183 to get fixed at that time I called Riverside and said hey this repair cost me $183 would you like to pay for it or should I leave the reviews of what happened and the sales manager Sean told me he will not be threatened by bad reviews. When Sean the sales manager called me I informed him that I was recording the call and he thought that he could threaten me by saying that is not legal in the state of Oklahoma to have one party knowing that the call was being recorded after he admitted being an a****** for not covering the repair for my truck and said that he was in the wrong and then as soon as I let him know he was being recorded he hung up on me. Riverside Ford is not a reputable dealer they will not stand by their used cars they sell do yourself a favor and only use Bill Knight as they have been a phenomenal dealership to work with in the past More

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Josh was incredibly helpful, knowledgeable, and genuinely enthusiastic about assisting. He provided all the key information, making the purchasing decision straightforward and trustworthy. I highly recommend enthusiastic about assisting. He provided all the key information, making the purchasing decision straightforward and trustworthy. I highly recommend asking for Josh when you visit Riverside Ford! More

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