Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 15

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.8
165 Reviews
4.8

165 Reviews

Write a Review

165 Reviews of Josh Chernault

January 21, 2024

Dealership Rating
Employee Rating

Been dealing with Koons Chevrolet in White Mash since 2018. Bought my Cruze from them then. There service department is the best I have had the pleasure to work with. They are professional and make it ea More

by paco8104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause , Tim Berg

Jan 22, 2024

Koons White Marsh Chevrolet responded

We're delighted to know that you've had a positive experience with our service department at Koons White Marsh Chevrolet since 2018. We strive to provide clear communication and convenient payment options for all of our customers. Thanks for trusting us with your vehicle needs!

Jan 22, 2024

paco8104 responded

Thanks again. Koons White Marsh.

November 22, 2023

Dealership Rating
Employee Rating

Worst service center I’ve ever dealt with. Said my car would be finished in an hour. Three hours later they hadn’t touched it the fourth bad experience that I’ve had with them. More

by Rwhitey67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2023

Koons White Marsh Chevrolet responded

I'm sorry to hear about your experience. We aim for efficient and reliable service, so it's disappointing to see we've missed the mark during your visits. I'd like the opportunity to address this with you directly and find a way forward that restores your confidence in us. Please reach out at your earliest convenience - Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120.

October 20, 2023

Dealership Rating
Employee Rating

I have a good experience in that office the service is really great and I have to leave my vehicle there for a couple hours and then come back to get it I love this place More

by Household51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Koons White Marsh Chevrolet responded

We're glad to know you had a great experience with us at Koons White Marsh Chevrolet! We appreciate your patience and trust in leaving your vehicle with us. Thanks for the love, we hope to see you again for any future servicing needs!

October 06, 2023

Dealership Rating
Employee Rating

EVERYONE WAS KIND AND HELPFUL. PLACE IS CLEAN. PRICE WAS GOOD. The did a great job. Skilled employees. More

by marionachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Koons White Marsh Chevrolet responded

Thanks for stopping in for service at Koons White Marsh Chevrolet! We are thrilled that our team was helpful and the price was right. See you next time!

Oct 06, 2023

marionachin responded

Repeat

August 12, 2023

Dealership Rating
Employee Rating

Josh took good care of my 94 Corvette. Running good. AC running well and keeping me cool. More

by TripRaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Koons White Marsh Chevrolet responded

We are glad to hear that Josh has taken excellent care of your 94 Corvette! Thank you for choosing Koons White Marsh Chevrolet.

August 07, 2023

Dealership Rating
Employee Rating

Thank you to service. The young lady that sat next to Jos really helped me and went that extra to find out the problem I was having. Thank You to her More

by newbygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Aug 07, 2023

Koons White Marsh Chevrolet responded

We're glad to know our service team was able to assist you effectively at Koons White Marsh Chevrolet. Thanks for your kind words and we'll be sure to pass them along!

June 15, 2023

Dealership Rating
Employee Rating

The service was very good and the time waiting was good and clean and friendly More

by Household51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Koons White Marsh Chevrolet responded

Thank you so much for this awesome review of Koons White Marsh Chevrolet!

April 25, 2023

Dealership Rating
Employee Rating

Working with Koons White Marsh Chevrolet has always been a nice experience. Many thanks to Josh Chernault and George Z. who have been providing years, of excellent care and courteous service assistance whil More

by sdbutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis , Micah McCain

Apr 25, 2023

Koons White Marsh Chevrolet responded

Thank you for the review! We're so happy to hear that are confident in the Koons White Marsh Chevrolet team to get the job done. We appreciate the kind feedback about Josh, George, and Micah and are wishing you many safe and happy miles down the road!

October 16, 2022

Dealership Rating
Employee Rating

Josh was the best service adviser he truest cares about his customers great service thanks More

by Tbriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2022

Koons White Marsh Chevrolet responded

Thank you for reviewing Josh and Koons White Marsh Chevrolet! Take care!

May 12, 2022

Dealership Rating
Employee Rating

It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. More

by Joe Schmigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Paris

May 12, 2022

Koons White Marsh Chevrolet responded

Joe, thank you for the great review! We are so glad to hear that you had a successful service experience working with Josh and the Koons White Marsh Chevrolet team. We apologize for the delay with your rental vehicle and will be sure to keep this feedback in mind for the future. If there is anything more we can do to assist you or better your visit, please feel free to give me a call. Best, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

May 12, 2022

Joe Schmigel responded

Thank you, Christian. I appreciate that you will look into the Enterprise rental issue.

Dealership Inventory (397 Vehicles)

used 2026 Toyota Tundra Hybrid car, priced at $59,800
2026 Toyota Tundra Hybrid
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2023 Kia Forte car, priced at $22,300
2023 Kia Forte
used
Fire Orange exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $95,470
2026 Chevrolet Tahoe
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Blazer car, priced at $38,520
2026 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2020 Chevrolet Silverado 1500 car, priced at $25,800
2020 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $48,436
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive