Josh Chase

First class experience. Worth the drive from Michigan. Great selection, great service and great people. Highly recommend! Worth the drive from Michigan. Great selection, great service and great people. Highly recommend! More

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Nick made the buying process so easy. Anytime we had a question he got back to us very quickly. Best experience ever. Anytime we had a question he got back to us very quickly. Best experience ever. More

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Nick was prompt and inviting and Josh was exceptional and welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a good rate and fit for us and the whole process moved quickly. We also had 4 other people that greeted us and offered to help in any way. Josh also followed up on a small concern I had with the vehicle I purchased, and took care of it before I even left. Being in sales my whole career, there are 5 key items that I always look for when making a purchase, because it's always expexted of me. 1- Greeting, Were we promptly greeted, and both adressed with a hand shake, both husband and WIFE. Never assume that the husband is the money person and decision maker. Always asked names of individuals and remember them. Always introduce yourself and welcome us to your dealership, by name. I am pleased to say that all three of these steps were accomplished. Nick greeted us within one minute of arrival on the lot and Josh introduced himself within 5 minutes of going inside, without being prompted. - A + 2- Listening to our needs and pointing us in the right direction, not what they wanted to sell. I give Nick and Josh credit here again, but ultimately my wife trumped them both and found my car. In all defense to the dealership, we have been married 30 years and she knew exactly what worked for me, size, comfort, affordability, safety, and performance. The dealership only new me for a few minutes and did a great job - A ( A + wife Lol ) 3- Product Knowledge- Great job here from the team. This was NOT a new vehicle from their OEM line, so it was foreign to them as it was us. They thourouly researched the vehicle prior to listing it and had a great handle on it's history. They then did a car cerification through something similar to Carfax. The report came back very solid, allowing them to put a GREAT extended 100,000 mile warranty on the vehicle. This gave me great confidence in making our decision.-A+ 4- Dealer reputation - Excellent! Read reviews. They live up to what they project to the general public. I hope this adds to their positive reception from our community. They WANT to earn your business here and try above and beyond to not drop the ball. There are several dealerships in our area that consider a prospective buyer privileged to be in their dealership, not the other way around. -A + 5- Follow up after the sale- Excellent, 3 calls, 3 textxs from Salesman. Multiple follow up from Josh and Finance.-A + Overall - Would definitely purchase again and send others to purchase, without reservation. Excellent process from srart to finish! Save money, time, the run around, and purchase a solid dependable vehicle from Great People, come to Don Ayers, you wont be disappointed ! Dave Smith Senior Executive Sales, 25 years More

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Literally so happy and satisfied nick was an amazing sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly feel I didn’t just leave Acura as a customer but a friend! More

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Nick was great. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. More

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They were incredible, and Nick was very patient with me as I traded a 15 year old car for a new one. The technology was very challenging for someone 75, and Nick continues to make himself available wheneve as I traded a 15 year old car for a new one. The technology was very challenging for someone 75, and Nick continues to make himself available whenever I have questions. More

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The staff at this dealership did everything they could to get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or fru get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or frustrated! More

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We were totally impressed by this dealership from the cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we were totally comfortable when we drove off with our new RDX. Great experience for us! More

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Daniel was a very friendly and helpful salesman. He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were frien He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were friendly and helpful as well. More

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Excellent customer service and dedication to providing the best customer experience. They were extremely responsive to text messages and emails and kept me in the loop throughout the entire sales process the best customer experience. They were extremely responsive to text messages and emails and kept me in the loop throughout the entire sales process. Would highly recommend and the 2023 MDX I purchased is a great SUV. More

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