Josh Campbell

Good job of explaining everything. Been doing business there for years .Thank you keep up the good work Been doing business there for years .Thank you keep up the good work More

by d.oliva Verified Customer Verified Customer

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I bought a vehicle from web chevey, they told me it had a full inspection. Two weeks later, I did not have any heat so I thoight that the extended warentee would cover it. They said that a leaking hose is n full inspection. Two weeks later, I did not have any heat so I thoight that the extended warentee would cover it. They said that a leaking hose is not covered. They should have honnered the extended warentee. More

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Normally I would give 5 stars but my experience with the Service Department was very disappointing. Brought car in to specifically fix a side panel. I even asked if the panel would be in stock to fix instea Service Department was very disappointing. Brought car in to specifically fix a side panel. I even asked if the panel would be in stock to fix instead of waiting for an order. After 1.5 hrs, Josh sent a text asking permission to fix panel. The text was filtered to spam, so I didn't see it for almost 2 hrs. During that time, Josh came to waiting area multiple times for other customers, so I believe he saw me. Instead of talking to me in person, he let me keep waiting. When I checked on the status of my car after almost 4 hrs, he said he sent me a text and he was "too busy" to talk to me in person. If the policy is for customers to respond to the text to give permission to proceed, then that needs to be clearly communicated up front. I spent 5 hrs in total for a panel to get fixed that should have taken 2 hrs tops. I acknowledge I should have checked on my car sooner if I felt it was taking too long, but as a member of the service department I expect better customer service and communication. More

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Great service from the technicians and customer service. Very knowledgeable of my vehicle. Will highly recommend. Very knowledgeable of my vehicle. Will highly recommend. More

by FELICIAHASTY Verified Customer Verified Customer

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Josh got me in and out of the service department in an efficient manner on an oil change efficient manner on an oil change More

by alonzo36 Verified Customer Verified Customer

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Prompt, kind, efficient , and service was quick. Surprised at turn around time. Each service member about customer care! Surprised at turn around time. Each service member about customer care! More

by mamahudy46 Verified Customer Verified Customer

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Staff is very courteous and knowledgeable. They return phone calls promptly. End of statement. Thank you. They return phone calls promptly. End of statement. Thank you. More

by olmpfu Verified Customer Verified Customer

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Had several bad experiences: 1 car was in lot called they had not sent out to be serviced to body shop the whole day I called several time was not service until next day car was in at 7am Oil change was do had not sent out to be serviced to body shop the whole day I called several time was not service until next day car was in at 7am Oil change was done sticker note next oil change due 6729 miles didn’t reach oil change was due at 3788 miles with 20 percent do not understand why I didn’t get at less 3000 mile before next service was due this is a New car tires look bad brown spots all on them like old and dry rot More

by evelynmyers19 Verified Customer Verified Customer

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The Service Staff Is Very Welcoming! Patient And Knowledgeable! I Had My Car Back On The Day They Promised! Fixed Right The First Time! I’m Extremely Pleased. Webb Chevrolet On 95th In O Patient And Knowledgeable! I Had My Car Back On The Day They Promised! Fixed Right The First Time! I’m Extremely Pleased. Webb Chevrolet On 95th In Oak Lawn ! You Guys Rock!!👍👍👍👍👍 More

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The service technician that helped me was amazing and even helped me in locating deals and was able to help me save a few extra bucks! Thank you even helped me in locating deals and was able to help me save a few extra bucks! Thank you More

by srobinson227 Verified Customer Verified Customer

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