Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale

Josh Caldwell

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
566 Reviews
4.7

566 Reviews

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566 Reviews of Josh Caldwell

January 08, 2026

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Employee Rating

Took too long, wanted more down than talked about, left after 4 hours started getting calls from my loan department telling me they over charged me. Vehicle ran for 2 months until transmission went out. No More

by justinrobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Briscoe

Jan 09, 2026

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Marcus Lunt, General Sales Manager marcusl@kengarff.com

January 05, 2026

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Employee Rating

Jesse is one of the best. I have worked with him many times and he always takes excellent care of me and my vehicles. I will never take my cars anywhere else. More

by MDIREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2025

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Excellent sales experience, excellent services. This is our fifth Honda purchase from this dealership. We won’t go anywhere else! More

by cpothompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 13, 2025

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Staff is very efficient and friendly. Was easy to schedule. New facility is very nice. More

by andrealockwood
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

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Josh in service is the greatest! He is always there to help me! Thank you Jordan in sales. We love those guys! More

by fivefoulgs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Halley

Dec 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 20, 2025

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Employee Rating

I bought my car through the dealership and it was hands down the easiest dealership to work with. I got my first oil change on my new vehicle and it was amazing they send you a link that you can track and More

by alyssa.sallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 19, 2025

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Employee Rating

I like taking my car to the dealership because they deal specifically with Honda. The service members are nice and always knowledgeable. More

by chelm56
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 12, 2025

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Employee Rating

They did a great job with both customer and vehicle service both timely and courteous More

by brownsonre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

Nov 14, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 26, 2025

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Employee Rating

Exceptional service every time I visit. My vehicles ate always finished on time and properly serviced More

by kpenh
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Great shop and staff. Especially Jesse and Josh. Honest and knowledgeable shop - one of the best. More

by ONEMEDMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jesse Martinez

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