Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale
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Josh Caldwell

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
534 Reviews
4.7

534 Reviews

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534 Reviews of Josh Caldwell

April 23, 2025

Dealership Rating
Employee Rating

Under construction but very supportive about maneuvering you to a place to relax while your car is getting worked on More

by Kade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

April 12, 2025

Dealership Rating
Employee Rating

I always have a good experience here! ! They treat you with respect and kindness. The team is great! More

by Dede
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jesse Martinez

Apr 14, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 12, 2025

Dealership Rating
Employee Rating

They provide good and timely service. Also they go beyond the mark by doing things which are needed but with out racking up the cost to the customer More

by crwheelwright
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

Apr 14, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 11, 2025

Dealership Rating
Employee Rating

Much longer than promised wait times. When I asked the service writer about it, he just came up with some lame excuses that were lies. More

by chief
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Lizzy Lawrence

Apr 11, 2025

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

April 10, 2025

Dealership Rating
Employee Rating

They were great and helps me with all my concerns. The price was much lower than was originally quoted More

by rgdcowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

Apr 11, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 08, 2025

Dealership Rating
Employee Rating

I choose Ken Garff Honda Riverdale Service BECAUSE of the Expertise and Genuine Kindness of my Service Advisor Josh Caldwell. He listens to each and every question, and Always helps me to really understand More

by JCHENEYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 03, 2025

Dealership Rating
Employee Rating

I have trusted Ken Garff Honda Riverdale to care for my Honda Pilot since I bought it from them in 2017. I know I will have them care for my vehicle for life. More

by Snowyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 01, 2025

Dealership Rating
Employee Rating

I appreciate that all those I have dealt with are up front. That they keep me updated with videos and information as to the progress of my vehicle. More

by EZRUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 31, 2025

Dealership Rating
Employee Rating

Rick, Josh, Alex and Frank always take good care of me and my Honda with honesty and accuracy. More

by R.HANS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 27, 2025

Dealership Rating
Employee Rating

The service was good. The rides they provided for us back and forth between home was great. I thought they was a little overpriced More

by douglas wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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