Josh Berman

If I could give this dealership a zero, I would. Easily. I got a pre owned Toyota RAV4. They wouldn’t budge on lowering the price $500 dollars. Sat for 6 hours in the dealership, signing papers and Easily. I got a pre owned Toyota RAV4. They wouldn’t budge on lowering the price $500 dollars. Sat for 6 hours in the dealership, signing papers and waiting for finance to get it together. Thought the whole ordeal Was done and I finally got a the reliable vehicle I wanted. Then the next day I have a warning on my screen saying to visit my dealer. I do and they take it off. No work necessary. Ok now I finally have my perfect car. Then not 2 weeks later, my breaks are squeaking and my car is jerking when I stop. Next day the engine light comes on. So now I set and appointment. They call me and cancel it. I rescheduled it and then show up today. I wait 20 minutes to even be greeted. They see my car is a Toyota and tell me they can’t work on it at that dealership since it’s Honda. So I just left work early to wait and be told I’m not getting my car fixed today. Why let me make the appointment if you can’t service a Toyota? Anyways. Ready for this to be over and hopefully it’s all dice before my warranty is over. NEVER buy a car from here. NEVER DO IT! More

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I had a great experience, my sell person was great, he offered us something to drink and we enjoyed talking with him. offered us something to drink and we enjoyed talking with him. More

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Always had good experiences with this dealership and its people and always felt respected, even when I had different perspective (sales or service). On the sales side this time, I looked at both new and people and always felt respected, even when I had different perspective (sales or service). On the sales side this time, I looked at both new and used cars and worked mostly with Erin, who was great. She's especially good at focusing on customer desires and not her sales pitch. (So, she won't pitch/educate you on a certain feature if you're not interested in it, for instance.) I will buy from Heritage Honda Parkville again and - assuming she's still there when I buy again, would be happy to work with Erin when I do. More

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Erin and the Heritage team were easy to work with. Erin was patient and took the time to ensure my wife and I were comfortable with the car. We would definitely recommend Erin. Erin was patient and took the time to ensure my wife and I were comfortable with the car. We would definitely recommend Erin. More

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Tyrae W. was absolutely exceptional. Pleasure to deal with and made the whole process as smooth as possible. Would 100% recommend him as your next salesman. was absolutely exceptional. Pleasure to deal with and made the whole process as smooth as possible. Would 100% recommend him as your next salesman. More

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Gary and Mitch were great! They got the job done and were very attentive to my needs! Would definitely recommend! They got the job done and were very attentive to my needs! Would definitely recommend! More

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