Josh Bautista

Great experience leasing my car here! Eric Wladkowski is a great sales professional who right from the moment we met him, he really took the time to listen for what we were looking for an Eric Wladkowski is a great sales professional who right from the moment we met him, he really took the time to listen for what we were looking for and didn’t try to sell us on anything else. He and Josh Bautista did everything they could to make sure we drove away in our new car. Very happy and we’ll be back! More

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Fernando was very helpful and took his time, even though it was 30 minutes before closing, to help us but my beautiful new Atlas. He was thorough and patient and it was such an easy experience. it was 30 minutes before closing, to help us but my beautiful new Atlas. He was thorough and patient and it was such an easy experience. More

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This should be a 1 star ratingI am extremely This should be a 1 star rating I am extremely disappointed in Galpin and Will Baxter General manager after this dealership failed to pay off my trade This should be a 1 star rating I am extremely disappointed in Galpin and Will Baxter General manager after this dealership failed to pay off my trade in vehicle for more than 30 days. I explained that had I not contacted Galpin directly, this untenable situation would have continued and damage my credit even further. The fact is my debt to ratio was affected and brought my credit score down from a 720 to 703 to date. All because it appears that I was financing 2 vehicles instead of just one. I had to make several phone inquiries to Volkswagen credit and Galpin to unwind this failure of the dealership and get Galpin to pay off many 2019. That should have been automatic. Volkswagen which I traded in on November 26th 2020. I asked Mr. Baxter as a courtesy to make one payment on my new vehicle to lessen my pain and anguish unraveling this shortfall. He refused to do so. I am appalled that a dealership of this caliber and magnitude would fail me by simply honoring my request of such a small gesture. Had I not noticed I was still receiving payment requests from Volkswagen credit this could have been a serious legal issue and action that I would have to take l to resolve had this debacle got worse. Why not take care of a good customer who has bought several vehicles and referred may more. I am shocked and shaken to my foundation that this dealership and Mr. Baxter would fail me so badly If I were Mr. Baxter, I would be embarrassed by what transpired and made an offer to compromise my claim and continue to make me a happy consumer. Now Neda Mongeau in customer relations Manager is asking me to produce the impossible notation that is showing 2 vehicles being financed on my credit report. All those records have just recently been updated after Galpin finally did their job of paying off my old 2019 Jetta. Very egregious that I have been treated like this! More

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This dealership is great. Our salesperson, Heaven, was so helpful and patient in helping us get the best deal. They had a great inventory with huge selections. The manager was also wonderful. We would return helpful and patient in helping us get the best deal. They had a great inventory with huge selections. The manager was also wonderful. We would return here in a heartbeat. Thank you, Galpin Volkswagen and Heaven! More

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Heaven was extremely friendly and helpful! Heaven and Rafi worked very hard to help me get into a GREAT car within my budget! I am a repeat customer that will definitely come back again! Rafi worked very hard to help me get into a GREAT car within my budget! I am a repeat customer that will definitely come back again! More

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Great experience and the fast service ever. Friendly staff. Sales manager was excellent. We got the numbers we wanted and best deal all around the valley. staff. Sales manager was excellent. We got the numbers we wanted and best deal all around the valley. More

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As I visited the Galpin VW dealerships To look at a Jetta. Heaven helped me out and was incredibly knowledgeable, and carrying for my need. Her and the management team went above and beyond to help m Jetta. Heaven helped me out and was incredibly knowledgeable, and carrying for my need. Her and the management team went above and beyond to help me get into best vehicles for me. Thank you Heaven and Galpin VW your great team. More

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The members are very welcoming and easy to talk with and super friendly. They were all tremendously helpful, and we were super happy with our experience. super friendly. They were all tremendously helpful, and we were super happy with our experience. More

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The third time I've been to a dealership, the first time I've ever spent enough to afford a vehicle I would bavk then only dream of. Wouldn't be possible without feeling confident andcomfortable with such f I've ever spent enough to afford a vehicle I would bavk then only dream of. Wouldn't be possible without feeling confident andcomfortable with such friendly and professional staff. I highly recommend everyone to take part in a dealership that is dedicated to people without pressure or the feeling of regret. Great experience, and can't wait to take my 2019 VW GLI for a trip around the city. Shoutout to Josh Bautista, Heaven Pinontoan including their staff & , Thank you Galpin VW! More

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She was fantastic. Very friendly and outgoing. She did a great job getting the lease done smoothly. The whole staff was also great. Thanks to the Galpin Family!! great job getting the lease done smoothly. The whole staff was also great. Thanks to the Galpin Family!! More

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