Joseph Triboletti
Joseph Triboletti at Carman Chrysler Jeep Dodge
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Joseph Triboletti

General Manager

Carman Chrysler Jeep Dodge

196 South DuPont Highway
New Castle, DE 19720

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3.5
162 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

39 yrs, 6 mos

3.5

162 Reviews

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162 Reviews of Joseph Triboletti

July 01, 2024

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Great service and will always help in anyway he can. Highly recommend working with Al! More

by christopher.lamarca1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Grandell, Nico Triboletti

Jul 01, 2024

Carman Chrysler Jeep Dodge responded

Thank you Chris for the great comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

June 04, 2024

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Can I give you less than one star. My vehicle was in for inspection and the technician put the car on the lift. Somehow, well doing something they snapped something with the transmissi More

by Alihoop
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Recommend Dealer
No

Other Employees Tagged: Jim Huey

Jun 04, 2024

Carman Chrysler Jeep Dodge responded

Well there is a little more to the story here. The Jeep is 15 years old and yes it drove in the shop. Our techinician went to place the Jeep in park and the shifter cable bushing snapped. This is a common problem on older Jeep and it can happen at any time. The shifter cable is located above the transmisssion, pulling the jeep in the bay would not cause this to brake. Customer was upset, which we understand their position. This is nothing that we did that casued this , or anything we could of prohibited. The cost to repair is about $700 and they want us to pay for it. Then they will pay for the part only...we pay the labor. we declined. The customer called the police and demanded they do something since we damaged their Jeep. They then threated socail media and reviews.... Again if we caused to happen we would be more then happy to take care of the repair. Joe Triboletti Carman CJDR General Mgr

February 24, 2024

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Joe T, Nico, and the entire crew are the most trusted dealership experience I have worked with. I have been buying cars there for years. Honest and trustworthy group of individuals. I have countless e More

by danteguerrieri
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Recommend Dealer
Yes
Feb 24, 2024

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are honored that you remain a valauble member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

January 11, 2024

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ER DODGE JEEP! On at least 4 occasions, I brought my 2017 Ram Longhorn in for a failure of my air suspension system. My truck lowers completely down to its lowest p More

by workaholic7467
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Recommend Dealer
No

Other Employees Tagged: Mark Webb , Steve Marino

November 29, 2023

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The entire staff was very knowledgeable, helpful and personable. Experience was friendly and easy to navigate. More

by hkyelberg
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Recommend Dealer
Yes
Nov 29, 2023

Carman Chrysler Jeep Dodge responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are glad to have you as a member of the Carman CDJR customer family. Enjoy your new car. Carman...Driven by the Best! Celebrating 50 years of serving our community.

August 05, 2023

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Joseph is rude and disrespectful they lack in providing care and respect for customers and their vehicles. Being treated as a liar and As a professional business they MUST do better to take care of custome More

by zsrs
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Recommend Dealer
No
Aug 05, 2023

Carman Chrysler Jeep Dodge responded

When ever there is a disagreement between 2 party’s , one is always Rude if other party doesn’t agree. Customer stated we had damaged their wheel in service, while we did an oil change. Our service lifts are not ride on lifts , they lift from below the vehicle. Is it possible, of course anything is possible. This is highly not probable though. We offered to have a wheel repair company repair the wheel at no charge , as god will. Customers father in refused repair and demanded we replace the rim. We denied that , now we are rude. At this point we left our offer on the table and we stand by this. Now have we made mistakes before, absolutely. We have no issues doing a repair as good will.

Aug 07, 2023

zsrs responded

I don’t think anyone takes “mistakes” lightly when it comes to their hard worked/earned brand new belongings so of course frustration sets in ESPECIALLY when it comes to your kids hard worked for belongings! We spend good money on our cars and expect to enjoy them before its values depreciates. Also we raised our kid to be honest and caring so the fact your basically saying he’s lying about the damage is ridiculous he definitely isn’t lying about the spill of oil all over the place (all over my driveway) that you assumed was cleaned up by the new tech that was “guided” while moving the vehicle. Are you going to pay to have the oil all over my driveway cleaned? Damage is done move on and do what you have to and we’ll do the same! Thanks

April 12, 2023

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Kevin was amazing! ! No pressure sale answered and explained all my questions regarding vehicle safety and features. Definitely recommend everyone to go visit Kevin at C More

by Laurie
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Recommend Dealer
Yes

Other Employees Tagged: John Mayberry, Kevin McDermitt

Apr 12, 2023

Carman Chrysler Jeep Dodge responded

Thank you Laurie for the great comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new ride! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 03, 2023

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My salesman Joel C is by far the best representative I’ve met in the 40 yes I’ve been buying vehicles. He’s very knowledgeable and takes his time thoroughly explaining everything. Mr Joel has definitely rais More

by Christopher
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Recommend Dealer
Yes
Apr 04, 2023

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Chrysler Dodge Jeep Ram. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Ram. Carman..Driven by the Best! Celebrating 50 years of serving our community.

February 08, 2023

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This guy called me a liar and told me to buy my car at another dealership. Done! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Brett Pfeil

Feb 08, 2023

Carman Chrysler Jeep Dodge responded

Mr. Nelson, called into our Internet Department and was looking for the best price out the door on a Jeep Wrangler model including tax and tags. We gave him a price and he asked why we were not discounting the unit. He then stated he had a local dealership taking $6000- $7000 off MSRP on a Wrangler, Brett stated if was really getting that price he should buy it immediately. buy the Wrangler, Wranglers do not have that type of Mark up . He then called back and asked for a Manager, I stated the same thing. There is not $6000 to $7000 mark up in a Wrangler. He felt like we had no interest in selling our Jeep, we have no interest in losing money correct. We firmly believe the other dealer is being dishonest, but what do we know, we have only been in business for 50 years. We never said the customer was lying... Joe Triboletti Carman CJDR General Mgr

Feb 08, 2023

Matt responded

I have three out the doors prices from other dealerships with discounts from $5950 to a little over $7000. I was not asking for these guys to provide $7000 but as a customer you want to be treated fairly and these guys were not taking one step toward offering any discount. Both Joe, whom I had to ask several times if he was a manager, and Bret told me I was a liar and that there was no way a dealership would offer that discount. If they are telling you the wrangler doesn’t have that level of discount check other dealers and forums before you believe that. Also, just the tone of the conversation was very argumentative and aggressive. I have no problem buying my third Jeep at another dealership. 👍

Feb 08, 2023

Carman Chrysler Jeep Dodge responded

If you have 3 prices already at this number, why are you still shopping? We have no interest in losing money to sell a Jeep out of stock.

Feb 08, 2023

Matt responded

That’s a great question and would’ve been a better question to ask than to call me a liar. To answer your question, more so for the people reviewing this, those Jeep Saharas have a lot of options and we were looking for a Sahara that was more basic like the one your dealership was selling. For me, I would rather buy a Sahara fully loaded than a basic one at the same price. No thanks!

Feb 08, 2023

Carman Chrysler Jeep Dodge responded

Matt, We never called you a liar....WE ARE TELLING YOU TO GO AND BUY IT... you're the one who got offended. We are not discounting a Jeep $6000 to $7000 off MSRP... We have encouraged you to go buy it... ...

September 29, 2022

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Al Sr, Joe, and Nico were awesome and helped me through the leasing process of my 2022 Ram. The process was relevantly easy and I purchased my dream truck. I am very grateful with the customer service that More

by Agrandelljr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Webb, Al Grandell, Tony Pepeta, John Mayberry, Nico Triboletti , David Johnson, Tony Trotta

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