Joseph Russo | Page 16

I was greeted near the entrance and asked how the dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although much of the literature wasn’t yet in the hands of the dealership, they spent a good deal of time showing me options by walking me around the facility to see models and features. They also opened up a website to show me color and accessory options that are available or that were standard with the trim level I chose. Friendly and attentive sales staff answered all of my questions and advised me of various service/repair agreement options. Very good experience. More

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Ken Ganley Subaru dealership was a great experience. Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technol Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technology. Im not to good with that. Would recommend dealer to anyone looking for a vehicle. Great job. Thankyou & love the new car. More

by MARYDAUGERT Verified Customer Verified Customer

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The absolute best dealership in the nation bar none, they wake up in the morning and expect excellence wake up in the morning and expect excellence More

by DCICI44077 Verified Customer Verified Customer

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Had a great experience at this dealership. Everything went smoothly and very quick! Would highly recommend Everything went smoothly and very quick! Would highly recommend More

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Shortly after arriving at the dealership, the sales team engaged with us, successfully listening to our described needs and wants. We receive great care. engaged with us, successfully listening to our described needs and wants. We receive great care. More

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I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn't want a new car payment, I also didn't want to have to continue to worry about the repairs on an aging car. I took the leap and purchased a new Crosstrek. First, I can't say enough good things about Jason Ceja in service. I have never dealt with anyone in service BUT Jason, so he is completely familiar with my car and its service history. Every time I come in, we have a laugh about the time chipmunks chewed through my drive belt. Joy and Joe assisted me with the purchase of the new car. Not only does Joy seem to be a delightful human being, she knew the product in and out and was able to quickly help me familiarize myself with the newer Crosstrek features. Ganley didn't have the specific vehicle I wanted in stock, but Joe was able to secure another quickly. I love how easy things are when I go to Ganley. My trips for service have been so smooth. Buying a new car was (relatively) stress-free and painless. More

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Beat competitor's price, easy to deal with, great team. Cristian V. was great to deal with, very helpful. New car arrived sooner than expected. Cristian V. was great to deal with, very helpful. New car arrived sooner than expected. More

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Ken Ganley Subaru Wickliffe was one of several Subaru dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the re dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the requested information, but only after a secondary email restating my request. And the information provided was not as comprehensive as I requested. On the plus side the conversation was cordial and their internet sales manager also followed up with me. I would encourage more dealership work with customers who indicate their communication style is electronic versus trying to get a customer in the door; our time as as valuable as yours. Ultimately I worked with Brunswick Subaru for their willingness to provide me all the info needed and respecting my time. More

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I had a great experience at Ken Ganley Subaru, I purchased a Forrester and everyone that I came in contact with was kind, helpful and willing to help. Cristian Vasile helped me. He was great!!! This purchased a Forrester and everyone that I came in contact with was kind, helpful and willing to help. Cristian Vasile helped me. He was great!!! This dealership is top notch!!! More

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Fair prices and concerned about customer retirements . Did an excellent job explaining how the car works and my dog Buster was welcome on a test drive. Did an excellent job explaining how the car works and my dog Buster was welcome on a test drive. More

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