Dealership Experience
1 yr, 2 mos
Industry Experience
10 yrs, 2 mos
9 Reviews
Write a Review9 Reviews of Joseph Roberts
August 26, 2024
Thank you to Joseph Roberts and Fred Hemmerich for guiding us through the process of purchasing a car. Boyh were very helpful and personable to work with. guiding us through the process of purchasing a car. Boyh were very helpful and personable to work with. More
Other Employees Tagged: Frederick Hemmerich , RC Huck
June 15, 2024
Roberts was so attentive to our wants in a Tacoma. Took the time we needed to decide what we wanted. Great guy!!! Took the time we needed to decide what we wanted. Great guy!!! More
Other Employees Tagged: Matthew Yee
June 02, 2024
My time at Sun Toyota was great. Everything from service to sales to finance. I would highly recommend Sun Toyota to anyone. Everything from service to sales to finance. I would highly recommend Sun Toyota to anyone. More
Other Employees Tagged: Mark Jacoub
February 17, 2024
Excellent service . Joseph very friendly, professional. Answered all our question he is the best salesman. The experience there was very pleasant. I would recommend hi Joseph very friendly, professional. Answered all our question he is the best salesman. The experience there was very pleasant. I would recommend him 120%. More
February 15, 2024
I am so excited I got my first NEW car here at Sun Toyota and I couldn’t do it without the help of my Joseph Roberts, my car salesman. He was so helpful, patient and responsive to my concerns and demands. I and I couldn’t do it without the help of my Joseph Roberts, my car salesman. He was so helpful, patient and responsive to my concerns and demands. I would definitely recommend you to choose him to help you get THE BEST deal!!! Thanks to all the managers and finance team as well. More
December 15, 2023
Stay away from this dealership at all costs. Walked into the dealership at 7:20pm, and didn’t leave till 11:30pm. It shouldn’t take four hours to buy a used car. I just picked up a used Tesla di Walked into the dealership at 7:20pm, and didn’t leave till 11:30pm. It shouldn’t take four hours to buy a used car. I just picked up a used Tesla directly from Tesla, and driving from Orlando to Jacksonville, picking up the car, and driving home took less time,, financing was done on my phone in ten minutes, and I didn’t need to talk to a single human. Dealers wonder why people hate them. Joe was wonderful as a relationship manager, but that’s where the good part ends, and the “typical shady dealership” begins. First, they tried to slap a $3800 “Advantage” plan that was most definitely not advertised on the website for the used car. This provided nothing of value that a normal consumer can’t get done for less than $200 total. Next, they play the financing games, due to some medical debt, I have challenging credit,, however, we make over six figures a year, currently have car payments in excess of $1400 a month, and I only picked up a 2018 BMW. The sales manager says “Oh yeah,, we have no problem approving you,, we have a pending from Ally, but it won’t be a problem”. We get to finance, and they spot the deal,, make us sign paperwork, almost make me sign for an extended warranty for zero reason, and then tell me they’d follow up today. We received no copies of anything we signed, the temp plate is handwritten like it was provided by a shady used car buy here/pay here dealer,, and of course we hear nothing back today. Nor do I even have a printed registration for the car either. Nobody had business cards like every other normal dealer would, and trying to get ahold of anyone is next to impossible. I have approvals for other vehicles from CarMax, and only went here because it saved me four hours from picking up a car in West Palm. In Hindsight, I should have just took a field trip and bought the car down there. We are now going on business day #2 tomorrow after they “spotted” us the car, and haven’t heard anything. At this point, I’m ready to just drop it off to them, continue to blast them on every review site, and never step foot in Holiday Florida again. This dealership so far, has been everything people absolutely despise about car dealers, plus some. Stay far away. More
December 12, 2023
Extremely friendly staff, I am young, so I was concerned if the staff would take me seriously, or try to take advantage of me, which they did not at all. Joseph Robert’s was super Friendly and even bought m if the staff would take me seriously, or try to take advantage of me, which they did not at all. Joseph Robert’s was super Friendly and even bought me lunch after being at the dealer for a few hours. The financing team really worked with the numbers to get the vehicle I wanted within my budget, and I am extremely satisfied with my purchase! I recommend this dealer 100 percent!! More