Joseph Ramos

Sheisters… all of them. We agreed on a price for the vehicle and a price for the trade in. They tacked on two separate fees without disclosing them to us… one for zaktek and We agreed on a price for the vehicle and a price for the trade in. They tacked on two separate fees without disclosing them to us… one for zaktek and the other a tint lifetime warranty to the tune of around $1,800. Then Fernando Rascón in financing sold us a service package (singular) which he said included all mechanical and body/glass for 5 years. Turns out there were various packages available and he sold us 2 separate packages. No one disclosed to us that because the vehicle was a Honda certified vehicle it already came with a 12 month warranty. He also downplayed gap insurance because with the mount of our trade-in we would be no where near the point where we would need it. Lies, lies, lies. We expected dealer and registration fees and taxes but when it was all said and done we are now upside down on loan. Also we walked out of the dealership with only a strip of paper for the registration. No other paperwork. I had to call 3 times to get it emailed to us one week later. Once I reviewed all the paperwork I was SHOCKED. I went down and complained and the only thing they did was refund us $1353 (which I believe was the lifetime tint warranty. The $399 for zaktek was “non-refundable”. If I had asked for it I would understand it being non-refundable. But I had not asked for it, nor was I even aware of it. I will NEVER, EVER do business at showcase Honda sales again. Ever. And I will discourage all friends and family from going there as well. More

by Sigala Verified Customer Verified Customer

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Showcase Honda did a nice job. Would recommend to others looking for a new Honda. Would recommend to others looking for a new Honda. More

by JEFFTKING Verified Customer Verified Customer

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Showcase Honda and Joseph Ramos lied, misled, ignored my issues, and harmed my credit score. issues, and harmed my credit score. More

by AHERNAN915 Verified Customer Verified Customer

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I want to thank Trey Sutherland. Mr. Sutherland explained all the details of leasing a vehicle. I also want to thank Joey for his patience and transparency of getting me in a new veh Mr. Sutherland explained all the details of leasing a vehicle. I also want to thank Joey for his patience and transparency of getting me in a new vehicle. I would say the receptionist and all the sales staff was very helpful, hospitable genuine and authentic. This is my second time purchasing a vehicle with Showcase Honda. I prayed and asked God where to go and he led me back here. I live in Buckeye, Arizona which is a forty-five to an hour commute. I thank God, I obeyed him. I give this dealership a 101 star. Keep hiring excellent truthful people. I will definitely send friends and family your way. Cheryl H. More

by hardycheryl Verified Customer Verified Customer

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Very responsive and professional, kept me updated on the process. They were honest and efficient, nice to work with. process. They were honest and efficient, nice to work with. More

by raho25 Verified Customer Verified Customer

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They were very helpful and honest and upfront. Did not try to upsell us or buy out of our means. We came in with a plan and wanted to be in and out as fast as possible. They made that happen. This Did not try to upsell us or buy out of our means. We came in with a plan and wanted to be in and out as fast as possible. They made that happen. This is the second car I purchase at showcase Honda. Will definitely be back for future purchases More

by nespinoza788 Verified Customer Verified Customer

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I would like to truly thank Joey Ramos, Your hole team at showcase Honda provided a great shopping experience, I will spead the word about the experience Lenore and myself had at showcase Honda. Thanks from showcase Honda provided a great shopping experience, I will spead the word about the experience Lenore and myself had at showcase Honda. Thanks from the Angelicas. More

by MIKEANGELICA67 Verified Customer Verified Customer

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I had a very good experience with Joseph Ramos and Showcase Honda. Joey is both knowledgable and personable. He was able to answer all of my many questions about the Honda Prologue. He is very knowled Showcase Honda. Joey is both knowledgable and personable. He was able to answer all of my many questions about the Honda Prologue. He is very knowledgable both about the vehicle and its features and about the details of electric vehicle operation and charging, and I felt confident that I was getting all of the information that I needed to make a good choice as I shopped for a vehicle. As we progressed through the sales process, Joey was clear and upfront about costs, incentives and pricing and gave me the space I needed to make decisions. I did not feel rushed or pressured at all. I'm particularly impressed with Joey's excellent communication and follow up, I have felt very supported throughout the process. He also has a great personality and made the whole process enjoyable. Everyone at Showcase Honda was professional, accommodating and personable. More

by rebecca.rabideau Verified Customer Verified Customer

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Daniel went above and beyond to get my issue resolved. That's why I've been a customer for these past 10 or so years here.... The service! Keep up the good work! That's why I've been a customer for these past 10 or so years here.... The service! Keep up the good work! More

by ght6900 Verified Customer Verified Customer

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Great experience buying my first car. Talking my language was awesome to take the best option and make a good deal. Talking my language was awesome to take the best option and make a good deal. More

by Gabriel Verified Customer Verified Customer

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