Joseph Modica
Joseph Modica at DCH Honda of Nanuet
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Joseph Modica

Service Manager

DCH Honda of Nanuet

10 NY-304
Nanuet, NY 10954

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6 Reviews

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6 Reviews

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6 Reviews of Joseph Modica

June 20, 2024

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Employee Rating

This dealership service department has to be one of the worst in the country scheduling appointments and not honoring them. There is absolutely no excuse for a customer to arrive at the dealership at 7 a.m More

by ciddythegreat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

DCH Honda of Nanuet responded

Hello, Unfortunately, we believe your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with your service needs in the future. Thank you, Joe Modica Service Manager 845-501-8351

April 21, 2023

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Employee Rating

What an amazing experience with the service department at DCH Nanuet! My son called me from the side of the road so upset because his car kept stalling. I reached out to Joe, (Service Manager) and his AMAZIN More

by danalea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kodiak Sturgess

Apr 24, 2023

DCH Honda of Nanuet responded

Hello Dana, Thank you very much for taking the time to leave us this thoughtful feedback on behalf of your son. We're happy to have been able to help relieve some of the anxiety that undoubtedly accompanied this experience for you both. It will mean a lot to Joe, Kodiak and the DCH Honda of Nanuet team to hear their level of care earned such commendations. We wish both of you safe travels ahead and the team is always here to help with anything you need along the way.

April 21, 2023

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Employee Rating

Joe Modica, Service Manager went above and beyond! I am extremely thankful to him and his staff for taking such amazing care of my nephew's Honda in an emergency situation. I would highly recommend se More

by simone morejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kodiak Sturgess

Apr 24, 2023

DCH Honda of Nanuet responded

Hello Simone, We understand needing vehicle repairs even when expected can be stressful, let alone when it is an emergency situation. It was our sincerest pleasure to help your nephew through everything here at DCH Honda of Nanuet. Joe and the team will truly appreciate hearing how valued their assistance was and be proud in learning they've earned your recommendation. Safe travels to you and he both. Please always reach out whenever we can be of service again down the road.

December 31, 2021

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Employee Rating

Terrible service. Doesn't want to fix anything even when it was under warranty or it was their fault. Terrible customer service. Would never come back here again. More

by ellebee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darren Makofsky, Joe Sanseverino, Jean Joseph, Charles Harris, Eric Martinez, Mehmet Edipov , Jeremy Carrasquillo, Dennis Clifford, Bill Eagle

August 25, 2021

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Employee Rating

Gabriel in service is always helpful, he does his best to work quickly, efficiently, and effectively. I would definitely return and would absolutely recommend other Honda customers to him. More

by HondaCivicDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Rosario

Aug 25, 2021

DCH Honda of Nanuet responded

Hello, Thank you for choosing our service team to care for your Civic! We're happy to hear Gabriel continues to provide you excellent service, and we look forward to working with you again in the future at DCH Honda of Nanuet.

March 30, 2021

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Employee Rating

I recently visited this dealership for the 1st time. I traded in my car on a certified preowned 2017 Accord. It was one of the smoothest experiences I've had buying a car. Starting with Joann, who was the More

by Andy Bowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandra Alvarez, Zakir Hussain(Sales Mgr), Darwish Mustafa(Finance), Joseph Modica (Servc)

Apr 05, 2021

DCH Honda of Nanuet responded

Andrew, thank for the wonderful review of all our DCH Honda of Nanuet teams. We're happy to hear Joe and the service team were able to provide you with a new battery quickly. Enjoy your certified preowned Honda Accord and come see us again in the future! We hope you have many safe and fun travels.

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